Category: | Florist |
Address: | 315 Magnolia Ave, Auburndale, FL 33823, USA |
Phone: | +1 863-875-7955 |
Site: | magnoliasflowersplus.com |
Rating: | 4.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed |
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Austin H
Two and a half stars... I chose this florist over my usual place (on Berkley) because this shop was open until 5 on the Saturday before Mothers Day. I asked for a $30 Daisy bouquet and was told over the phone that Id need to pay $35 if I wanted something that "looked nice" and was "filled out." I thought this was strange, considering that the $20-$25 Daisy arrangements from my usual place certainly looked nice and were filled out, and a $40 daisy bouquet from there barely fit through my car door. I agreed to $35, and arranged to pick it up just before closing. When I arrived everyone was very pleasant, but busy with the mothers day rush. My bouquet was ready, and I was told that the total was $37.95. When they brought it out I was completely underwhelmed. It was maybe 20" tall, and not particularly interesting looking. There were plenty of daisies I guess, but the filler was just babys breath and some ferns. I tried to pay with my card, and the woman at the counter was clearly not a regular employee. She couldnt make the card machine work, and when I finally offered to pay cash and handed her $40, she looked at me and said shed have to find someone to help her because she didnt know how to take cash (no, she wasnt a millennial). She seemed to walk in circles for a while. When someone finally emerged from the back and asked me what I needed I was writing a two star review. She got my change, offered me a box with a hole cut in it to put the vase in, and got me a card. Nice folks, but Ill be going back to the florist on Berkley in the future.
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Lisa Dwulat
My daughter was more than disappointed with her prom corsage. First, it wasnt anything like what she expected or explained to them. She wanted all red and black but instead she got red, black, green, white and a silver band. Secondly, she ordered it on Monday before her prom and we showed up on Saturday at 1230pm to pick it up. It still wasnt ready. Her boyfriends grandmother had to drive her back to get it. She told my daughter that it would be ready between 12 and 3 on Saturday. The response I got from the lady was that she wasnt turning anyone away which I can understand. But you should work in the order that you received each order. We tried to call several times that Saturday morning but only got voicemail. To me this lady is very unprofessional, rude and not prepared for her customers. We will not be using this business ever again.
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Jim Quinn
Denise has always provided fantastic flowers along with even better customer service. as a matter of fact she has the best flowers Ive ever bought from any florist. I recently bought $750.00 worth of flowers for a funeral I told her I wanted a good variety because I was not sure there would be many flowers at the viewing. shortly after the funeral she called me to tell me there was a good selection at the viewing and felt that $750.00 was way to many so she gave me a $180.00 credit..... thats what I call honest she could have never told me anything and kept the entire $750.00. if you want great flowers from a honest hard working florist this is your place
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steve underwood
After a disastrous experience with 1-800- flowers. I called Magnolias flowers and they went beyond expectations and not only gave the best customer service one would expect but went beyond that. The recipient said that it was the most beautiful arrangement they had ever seen. Dont mess around with those so called discount places. Do it right the first time. Call Magnolias, you wont be sorry.
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Emma Jaquez
I cant help but to be at AWE!!! whenever I see a reception decorated by Magnolias Flowers Plus team. Its always so unique and personalized. I cant compare anyone elses work to the majestic style in which this team delivers impressive theme sceneries. If you wish for your reception theme to result in a dream-like outcome, you need to see Denisse at Magnolias Flowers Plus.
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Anonymous
I really came here with high expectations but after being faced with poor customer service I was left disappointed. Its a shame that what seemed to be high quality service, ended up being rude and unprofessional staff. If I were a business owner, I would not talk badly about one customer to another.
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Demi G
The service is great, you dont find good customer service these days but here, at Magnolias Flowers Plus, it was outstanding! The best staff, they were very kind and helpful to meet my needs! Beautiful, unique and different floral arrangements! HIGHLY recommend purchasing here, I will be back! :)
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Aundrea Washuta
Best florist in town!! Ive called for huge last minute orders and even tiny bouquets and every time they come out wonderful! The owner is easy to work with and her customer service cant be beat!
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Janet Fike
Love this Flower Shop..Very friendly service and every time I have sent flowers they look amazing!!! Great job!
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Kimber Eaton
Went out of their way to help us in any way they could. Five star arrangements and five star people.
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Emma Jaquez
Going the extra mile to meet customers satisfaction.
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Charles Henry
Very good people will go the extra for you.
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seth donahue
Great flowers.