Staples

Category:	Office Supply Store
Address:	85 N Main St, Branford, CT 06405, USA
Phone:	+1 203-488-7300
Site:	storelocator.staples.com
Rating:	3.3
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 100

Reviews 22

marlinette pacheco

Do not bring your important work to this location. This place is completely disorganized. I brought a project here for my company, was charged a price and than two days later they called to charge us several hundred dollars more because their employee had made a mistake. The supervisor decided to honor it. Upon pick up she changed her mind and decided she was not going to honor it because she "chewed up" her employee and he denys making any mistake with pricing out the order, and she believes him over us therefore calling us the customers as liars. Weve spent thousands of dollars in projects here in previous years there is no need to lie. If you tell a customer you will honor something because their employee messed up, you dont say Oh well I cant honor it anymore because your a liar and I believe him over you. Very disrespectful and unethical.

Al Yankavic

Stay Clear of their Postal Service. Staples now offers shipping services for the USPS. They even offered a 20% off to use it, what they dont tell you is that they charge 20% extra to use the service and so not only do you not save any money, but their service is slow as molasses. With four folks ahead of me I waited nearly a half an hour to be waited on. The line seemed longer than at the Post Office and moves much slower. Absolutelly do not ship from Staples unless you are prepared to pay more for the convenience of shipping from Staples. You are better using Click N. Ship or going to the post office in Branford or East Haven, I would stay clear of Staples like the plauge. Am so very upset at how long the line was in addition to the increase in cost. 6.60 for a priority envelope and 8.60 to ship the small priority box at their price.

Fred V

Need to work on people skills! I was in this AM to send a UPS package (with prepaid label) back - it was early on and not too crowded but only one younger man working in the area. he was helping a customer so I waited. Eventually he came over looking none to happy (but no eye contact) typed into the computer, said curtly it will be at least 5 minutes and walked away - also no eye contact (and no name badge which for him maybe is smart!). After 1 minute the computer will clearly up and running (I could see screen). He helps other customer, does some business on his own, comes back, scans package, hands me receipt and walks away (no eye contact, no "sorry you had to wait, etc.) Do they even train sales people these days!!!!

Heidi Grand

This particular Staples print center is worthless. I think that the only competent associate is Rusty. Ive come with the same exact document 3 times and two of the three times different associates have altered the document and I end up paying for paper to recycle. Rusty was able to print the document flawlessly the first time around. I ended up just purchasing plenty of toner so I dont have to deal with coming to this store. When I tried to get toner for the printer the sales associate that tried to help me couldnt find the toner and I ended up having to search the store to find it myself. Incompetent and worthless its obvious why these people work retail.

Joseph Ball

This Staples Print Center is great. The staff is highly competent in comparison to other stores I have been to, and they do work very quickly, politely and handle a high volume of customers. Even in situations where there is technical difficulty with the stores printer equipment, I have seen the copy center staff adapt and overcome to best serve their customers. Great job!

BK Nicholls

The service provided by staff at the Copy Center is excellent! They are friendly, professional and do a great job! The work gets done in a timely manner. They are busy because people know they can cant on them to get the job done right!

Robert Brinley

Im in a wheelchair and a girl named Megan who works there walked me right through the correct Isles where the product was that I needed. Write to the register, very very helpful and polite

A Private User

Jeannine is the best. She went above and beyond to resolve my issue and help me. Great store manager in Dave as well. I will drive farther out of my way to shop at this store.

Penny Goodwin

The people who work at the Copy Center are so helpful. Kudos to Jeannine for her patience with me this morning. The picture she made came out perfectly.

Lanna Berkun

They didnt have what I needed in the store but did on line. Shane ordered it for me to be delivered to my house! Great customer service and nice guy!

Benjamin Jerew

Staples is the best place to find office and shipping supplies, and usually has everything needed in stock.

Jason Ansaldo

Great service. Helped me load a large box into the car without me having to ask

Lucy Rivera

Theyre pretty pricey, I could go down the street to Walmart and pay less.

U-

U-roy Felix Agboli

These guys service are excellent. Would hi bank there anytime

Connie Lubinski