Category: | Appliance Store |
Address: | 16919 Sherman Way, Van Nuys, CA 91406, USA |
Phone: | +1 818-987-2560 |
Site: | waadtappliance.com |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–5PM |
A
A Private User
We had a very disappointing experience with Waadt. The communication and service was sub par. We went with a local store in the hopes we would receive better service than with a large chain. We knew it would cost more that home depot, but we were tired of lousy customer service. Our buying experience was good, but that was it. They never called back with updates on deliveries or the status of our order, even when the said they would. The delivery had to be scheduled and rescheduled several times, and even then they didnt show up on time or call. Evey time we had to call , and explain who we were and what we ordered to 3 different people before we got an answer. In short we went to Waadt for superior service and in the end it was worse than the crappy service of the major chains. I would neither recommend or use this store again.
ME
Melanie Galuten
Fantastic old-school customer service. Have had a couple of dealings with David who has been fantastic. The installers that came to put in my washer not only cleaned up the gunk behind but they were pleasant and efficient. I highly recommend this company! My best friend recently purchased a washer from them as well and did everything over the phone and online ...she did not have to actually go to the store which was great for her because she lives on the opposite side of town. In the world of Best Buys, etc. this place stands out as a gem! I will never buy my appliances any other place.
JO
John Stiegler
I generally do not take time to write a review however Debby Watt the owner deserves one. The reasons why I keep buying from Waadt Appliances: Competitive Pricing, Good selection of quality appliances, Andrew my sales representative Knowledgeable and helpfull before and after the sale, Abdoul their Expert Repair Technician. A family owned business that want their customers totally satisfied! John Stiegler
LE
leona huber
Best service and installation we have had in years. Glad to see some old companies still in business.. Would recommend to all and buy again from them. Sales staff great and service installation man was excellent and thorough on each item. Was a long way away but worth the drive had everything we needed....Prices were very competitive also..
EL
Elizabeth Beckman
We have experienced exceptional service from Waadt Appliance. We appreciate that they are local, have been in business a long time and are family run; we value the level of care and knowledge received. Such service is rare in this current era of "big-box" stores. We do not have a need to look elsewhere for appliances.
A
A Private User
I didnt want to patronize a large corporation, but I didnt know where else to go. A friend recommended Waadt, and so I took a chance. They were FANTASTIC. Very knowledgeable, professional, warm, friendly, and a price that was comparable to what I would have paid anywhere. Thank you Waadt!
NU
nunna yourbusiness
They were able to install my dishwasher with my hardwired electrical system. The people are experts when it comes to installation. They also know their produ cts and have fair prices. I have used them more chance one and it has always been a better experience than the big box stores
A
A Private User
These guys are the best! I had to replace an oven and they were so knowledgeable and helpful. I was able to complete the sale over the phone and have it installed the same week. They showed up on time and were quick and courteous. I will definitely buy from them again.
JO
john mazur
Good prices. Great place to go for dent and ding. Still get personalized service. These guys have been there forever they just recently remodeled and expanded their line.
JO
John Matson
Very knowledgeable and user friendly. Sales and installers were super - would highly recommend and will use again when needed.
RO
Robert Carroll
Great sales help, products were perfect for our needs and installation was professional in all respects.
SU
Susan Given
This is the best appliance store with the nicest and most helpful staff.
AD
Adrian Iler
Great service, excellent prices, installation was on time and solid.
HE
Heather Myman
We got a great deal and personalized service. Highly recommend.