Cellphone Guys Samsung , iPad & iPhone Repair

Category:	Cell Phone Store
Address:	12501 Burbank Blvd #1, Valley Village, CA 91607, USA
Phone:	+1 818-508-7777
Site:	cellphoneguys.com
Rating:	4.3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM

Location

Photos 63

Reviews 15

Riyah Delilah

My grandma accidentally drops my iPhone and it shattered. The LCD was broken and it couldnt detect any signal. I tried bringing it to my carrier but I failed. They would not fix it. Ive found this repair shop through word of mouth. My cousins boyfriend recommended these guys to me. So I went there and look like they have lots of customers coming in and out. They also have so many part of phone in stock. I let them check my phone without me saying anything. I was amazed when the repair guy suddenly told me to wait for 30 minutes for them to fix my phone. Wow! Not even asking me anything. I watched the guy who repaired my phone and I could say he was professional. He installed my LCD and fixed my phones signal for less than an hour. That was fast! Now I dont have any reason to look for another repair shop. Cellphone guys will be my phone repair men from now on. This shop is truly reputable.

Robert Agee

The S Pen was inserted in upside down in my Galaxy Note 5 and couldnt be removed by me. I took it locally and after cracking the back cover, I was told the tech couldnt fix it. I checked on line and found the Cellphone Guys on Burbank Blvd, which is a 30 min drive. Because of the reviews I drove the distance and am glad I did. The tech was very professional and pleasant and repaired it in a timely fashion (he had to warm the phone before opening it). While waiting, he installed tempered glass screen protectors on both the phone and my new iPad. The back cover was replaced and a new S Pen purchased. The total cost was just over half of the quote for the repair only from the Samsung Repair Center in LA. This will be my go to for service in the future.

Dylan Baker

They used to have the best service in town until I found out the best employee they had was no longer working there. The service is now like night and day. These guys are not as attentive and kinda give you the feeling that youre just a number... Just another body walking into the establishment. They know everything and well, you dont!! No warm welcoming energy... It left with the gentleman that is no-longer there. I even over heard two employees talking bad about a customer after the customer had left. Not good. So disapointed. I wont be returning!

A Private User

Seriously, you will not find a better shop to go to, and its evident that word is getting out about this magical shop in the Valley... How do i know this?? Because not only is it getting busier and busier, each and every time i go back, there are more and more employees working there... The owner is one of a kind, the service and quality is spectacular, and they always find a way to go above and beyond what even they say they will... Dont even hesitate to swing by this place if you every need anything at all in regards to wireless service...

Kai Hamilton

Probably the worst place you can go for a repair. My phone broke within the first three days after the slap dash repair. They do not follow their own warranty policy so forget about getting any type of refund. On top of the poor work that they do...They also have a poor attitude to go along with their low performance work. Make sure to go to any other phone repair store because you will only be left upset and left with a hole in your wallet after they take your money.

mary evans

Just had a great experience with these guys. My broken-screened phone is now flawless, even though it was a hard to find part. They initially thought they had the part on hand, but it turned out not to fit; these guys kept working until the job was done properly at no added cost to me irrespective of their incurred additional cost for the correct part. Plus I get a 30 day warranty. Nice to find integrity and competency in a repair shop.

Sarah sol

Had a great experience! Steve was the associate who helped me. I had an extremely time sensitive issue and he was eager to acknowledge my concerns. My phone was repaired quickly, efficiently, and reasonably priced. Truly a relief. You dont always find costumer service representatives who care about what they do in LA. When you do find them, it deserves a parade. Thank you. I would refer High Tech Wireless to anyone.

Jalen Wright

They are rude. When I called them and asked them for to repair my Samsung s7 edge, I make sure if they can fix it today! So I went down there then somehow the guy work there said cant do today but can do next week. Because they dont have screen replacement for my cell phone. Waste my time- Dont go there if you have expensive phone then go to somewhere better that fast time without no appointment or waiting.

BikerDeee

My phone stopped charging so I called around and this place had the best price in town. No appointment needed therefore I drove over there as soon as possible. Greg took my phone in and 10 minutes later came out saying its all fixed and didnt need to replace it. All it needed was a quick clean up. NO CHARGE! Thank you guys again!! I will definitely bring my iPad in to replace the glass and screen on it.

Cam Evans

I came here to get my iPhone 6 looked at as it was having issues charging. They took a look at it and told me that the charging port needed to be cleaned. They cleaned it out free of charge and it works perfectly now. They could have told me anything and charged me to replace parts but they didnt. Very good trustworthy people. I will be recommending them to others.

Chris Mahrouk

I have know Hyak for many many years. He is in deed the Cellphone GURU. Hands down. He offer a FAST RELIABLE. VERY PROFESSIONAL. Repair services. I always enjoy working with Hyak. Its always a pleasure. Cant get Any more humble as Hyak is. Totally recommend anyone in the Valley areas in need of any cellphone or tablet repair needs. 5star. Hands down.

ton welling

The sales rep was great and friendly. I will come back to this store in the near future and I definitely recommend this store for everyone who is looking for hard to find cases for mobile phones and tablets. I bought UAG case for my galaxy s7 on this shop for a cheaper price (discounted price) compared to Amazon. coms $29 + tax and shipping fee.

Fernando Sandoval

Highly recommend this place to anyone that has a broken screen or display. The staff is nice, knowledgeable and very professional. Prices are excellent compared to the other guys I looked at. The turn around time is awesome too! I got mine back super quick. I send my friends and relatives here thats how much I trust them.

wendy knecht

I would give 6 stars if possible!! Such great service, so honest and helpful... always a great experience. Hayk is especially great to work with, but everyone there is wonderful. They will save you a ton of money and hassle. Ive referred many people here, and cannot say enough good things about them!

Casey Rendon

Went to High Tech to get my phone repaired. Excellent customer service and great communication. Dropped my phone off, got a receipt, and Hayk took care of the rest. Very easy and highly recommended. Next time I need to buy a phone, Im coming back because these guys were a pleasure to deal with.