Tillys

Category:	Clothing Store
Address:	27027 McBean Pkwy, Valencia, CA 91355, USA
Phone:	+1 661-255-9282
Site:	tillys.com
Rating:	2.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM

Location

Photos 18

Reviews 13

Tina Cabot

We went in to shop because a friend of my daughters got a job at the store in Valencia. We waited for him to check us out when his manager made him take a break and someone else took over. Fine...no biggie. But then, the manager "yelled" at him in front of me and other customers about procedure. I went to the manager, "Billy" and apologized for making him take his break late and explained we requested him to check us out. He then raises his voice to me that "policy is policy". I said what about making customers happy. He said nothing. I explained I am not related to this person and just a friend who is here spending money BECAUSE this employee works there. He continues to raise his voice at me and was rude. I told him I was going to complain to the District Manager about his attitude and rudeness. His reply was "Whatever". Really? Who manages this way. I will never support this company again. I would advise you dont either. And if your teen needs a job, dont work at this place because clearly they dont care how managers are treating our next generation. Sad. I used to like Tillys! Oh...and I called the District Manager to complain...no call back! DONT SHOP HERE! I am treated this way as an adult!

Ryan Mcnear

Went to buy a pair of Levis. Had one pair left in my size the had some small stains on them. One of the workers said they would give me a 10% discount for being damaged. When the manager came over, she said that the jeans were fine and had an attitude about it as well, when you could clearly see that they were damaged. Tillys of Valencia proves my point that customer service is a lost art. Customer service does not exist anymore, just rude people with attitudes who dont appreciate there job. Tillys of Valencia is a prime example of this.

Emilio Urioste

Tilleys has a large selection of clothing for men, women, boys and girls. Good stock on hand and fair prices. The staff is friendly and helpful. Im going back.

Waldo Vieyra

Worst service ever, was on hold for 20 minutes hung up called back and was asked if I could hold again... Worstservice

Michael A. Sauer

Great place to grab a quick hoodie to wear for the one night a year it is below 100 degrees in Valencia.

Olivia Aaron

Love their jeans, just wish they had a petite size cause all of them are made for people 55+

Khosro Large

Great customer service. Nice building and atmosphere. Not that many great deals

Robb Cooper

Competitive products and above average customer service.

Adrian Santos

Okay service but cool trendy clothing