Rent-A-Center

Category:	Furniture Rental Service
Address:	1381 N State St, Ukiah, CA 95482, USA
Phone:	+1 707-462-9462
Site:	locations.rentacenter.com
Rating:	3.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM Closed

Location

Photos 29

Reviews 7

Daniel Bearden

I leased a sectional couch set and a table set from RAC recently. I made all my payments on time and even paid extra with the intent to purchase the furniture. Near the end of my 90 day buyout term I brought the remainder of my balance to purchase my furniture. An employee informed me that I was one day past my 90 day term and that I was also outside of the 3 day grace period(I later discovered I was still within the grace period to purchase the furniture) When I asked if there was anything he could do he repeatedly stated "theres nothing I can do" and I would have to pay twice the amount that I brought with me. When I asked to speak with the manager he stated "I am the manager". I was disheartened by this and I walked outside. I didnt know what to do. My girlfriend called Rent A Center later and requested to speak with the manager. This time she spoke with the actual manager of Rent A Center and he was absolutely willing to help us. We paid for our furniture and the employee who falsely alleged to be the manager "apologized" to me (through my girlfriend). My review is based entirely on a negative experience with this employee who lied about being a manager and about my being outside of the grace period. I wish I could say Rent a Center is a good place to go but as long as this particular individual works there I recommend looking elsewhere for furniture.

bobby cobb

Worst employees ever, had a guy named Conrad out of the ukiah office show up to my house looking for a person that does not live at my address and was told to leave and he refused and began to act like a child flailing his arms in the air and screaming threats as he left, really unprofessional, I wonder if this company even does background checks on their employees, I suggest if a Rent A Center employee show up to your house to tell them to leave because they carry no IDs or badges for identification and act rude and unprofessional and they dont have respect for anyones property

Vikki Sather Sather

I bought a washer/ dryer from rent-a-center and now i need a bed, i will shop with them always, the employees there are so kind and helpful, they even call me at home to see if Im satisfied. Love you ukiah RAC.

Celianna Palomo

Very poor customer service. Employees are rude and not helpful. Arrons is a much better place to take your business as rent-a-center is very overpriced and the products are subpar.

Terri Hellerich

Sergio is great, kind and understanding and does his best to meet the customers needs.

Gabriel Galaviz

Love there great deals and they really get what you want

jessica marie

Not very friendly when it comes to complaints.