Category: | Shipping and Mailing Service |
Address: | 13681 Newport Ave #8, Tustin, CA 92780, USA |
Phone: | +1 714-669-5400 |
Site: | theupsstorelocal.com |
Rating: | 3.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
CA
Carson Schedule
Left a box on Friday afternoon that needed to be in PA on Saturday AM early, (this was my work laptop and I had to stress to get some work done before shipping it out to IT) store never sent my package out. When asked why they didnt send it out, they couldnt respond, just kept saying Im sorry... well, sorry doesnt fix the problem. How can businesses trust you to ship their boxes when you fail to send them out just because? Thats unacceptable. This backed me up on my job for an entire week. I had to make three trips to the store and finally i picked up the box and will ship it from my office this morning. I will never go to this location again... will never trust them again.
A
A Private User
The parking at this location is difficult, but they have a very knowlegdable staff when it comes to packing difficult items. They packed my grandmothers China and sent it back East for me; when it arrived nothing was broken. Very Pleased!
FR
Frank Rawson
I have had a box here for over 10 years. Always friendly service, most know me by name. Never had a service issue. Parking is at a premium due to soup plantation so they have 3 spaces marked off.
TI
Tiana Valdespino
Ive only come here for the notary service. But just know, if shes the only one working there, youll have to wait until the other customers who are shipping things are helped first
MI
Mindy Phan
Beware of upcharging! Ask for pricing ahead of time. They may not tell you total cost until they already package your items to be sent out.
LE
Leonelle G
Friendly Notice: Sunday they are closed. Wish I would have seen the review listed before I made the drive. Easy to locate though :)
TO
Todd Webb
I love that they keep enough staff to be able to help everyone quickly. Im always helped right away!
KH
Khaled Ahmed
I paid for one day shipment, they took 3 days to deliver. No money back.
A
A Private User
Cannot find a parking space when you want to ship. Too slow service
KA
Karl Gabe
Just plain rude - it was just a phone call lady sheez.
AL
Alen Hadzi-Pesic
Closed on Sundays
TI
Tina Fragassi
Friendly and fast