MAC Cosmetics

Category:	Cosmetics Store
Address:	21600 Hawthorne Blvd, Torrance, CA 90503, USA
Phone:	+1 310-370-8511
Site:	maccosmetics.com
Rating:	5

Location

Photos 14

Reviews 13

Naomi Suwa

I never knew what the big deal was with MAC cosmetics until on the recommendation of a friend, I decided to visit the new boutique in DelAmo. Although she raved about her new foundation, I remained skeptical because I’ve always had a difficult time getting matched with the correct shade. I had tried nearly all of the prestige brands at the department and beauty stores, even ones specializing in Asian skin tones, and yet I’d always end up with foundations that looked pink, ashy/olive/tawny, and once, even orange! And the most disappointing part was that I would almost always be recommended a shade that ended up being too dark for me. (Unfortunately, an earlier experience at a MAC counter was no different.) All of that changed when I was assisted by one of this store’s Assistant Managers, Jonathan. From his insightful questions about my concerns and expectations/hopes for a foundation, he was not only able to determine the best one for me -- it literally becomes one with my skin! – to his apparent knowledge of makeup, I was most impressed how he was able to expertly select the perfect shades for me on the first try: one for now while my skin still remains a bit tanned from the long Summer as well as later when my skin pales a bit during Winter. I also wanted to mention how welcome all of the staff here make me feel whenever I stop by to see what’s new with their warm greetings, always quick to offer their assistance. Many such stores seem to cater primarily to a much younger demographic so I especially appreciate this point! My thanks and huge kudos to Jonathan and crew!!

Kerby Linaman

I am a MAC pro member. Every time I go into the store without being completely dolled-up; I get attitude from the employees. On one occasion I went in to pick up some powder and I was wearing sweat pants because it was my day off. I had no makeup on. The employee had the balls to cock their head and say "what do YOU need THIS for?". On a separate occasion I walked in to see if they had velvetone (black brow liner). They didnt have it. The woman then told me that brown is better and I should never wear black brows. As a makeup artist it is my professional opinion that you may wear whatever you want if you hair is that color. My hair is a dark Asian black. I cannot wear brown. When a makeup artist tells you that you cant do something then run the other way. Today I received the same sort of judgemental and nasty attitude from the people working there. The only reason I go to this store is because it is close by and I dont want to pay for shipping if I am only picking up one item. The only only person that you should ever buy stuff from is Anthony. He is the only friendly person there. He never gives me attitude. He is the best!

Tiffany Garcia

I absolutely loved Jonathan so much!!! He knows his makeup so well that its unbelievable! Do not doubt him and if you ever have an questions about any products hes the person to go to. He guessed that I was an NC42 just by looking at me and was able to give me everything that went so perfectly with my face. I loved him so much I had to ask to get a picture with him! Lol. He was amazing, my mom and I are still in awe over him. You rarely find people who do their job right and you barely ever find people who absolutely love their job but Jonathan sure does both. I dont know if hes going to pursue a career in cosmetics but I pray that he does. The way some people do their makeup, the world needs Jonathan expertise!

Kasey Kesel

Im giving it 2 stars because there is an employee there by the name of johnathan, And he is rude and annoying and has a attitude on him. Every time I come in, he has an issue with me. One day he argued with me about my skin tone. And even the other people were telling him I was right.. Maybe hes color blind. And he does wear glasses. Then another time I was looking at the displayed foundations, not touching just looking, and all of a sudden I hear him say, dont do it! We have testers right behind you and rolled his eyes. Like damn, I wasnt even touching it. It really makes me not want to go in. I think Ill stick with the Macys Mac.

Kamille Epps

Customer service at this location was superb thanks to their employee Jonathan. Ive made a few trips to this location and he has made every visit an enjoyable experience. He is helpful, friendly and definitely knows his stuff. Ive run across quite a few helpful employees in the past but my experiences with Jonathan have been by far the best ever! If you ever drop in at this location ask for him. Hes awesome!!

Shae Rouzan

Omg Shelly and Omg Summer these girls know their products and were so kind to me. They helped me find my new foundation and concealer. Their customer service was amazing!!! #GlitterTrinity lol they made my trip to MAC a blast <3

A Private User

Service is amazing!! For most shopping at MAC can be overwhelming. The customer service and skill make this location a great shopping experience. I always go to the Del Amo MAC store now because of the great service

_BEATFACED

always go to MAC stores but this was my first time going to this one and the girl was very rude and even gave me a wrong color for my concealer on purpose....VERY BAD SERVICE!!!!!

Tovarizer

The people here are nicer than the other Mac cosmetics write down the Corredor I highly recommend visiting here before you go to the other side.

Cristina Gonzalez

Horrible costumer service!!!! they want nothing to do with you until you are ready to check out i will never come to this MAC store again!

Ashley Thomas

Ive had two experiences with this store both were bad. Not a very friendly bunch

leslie portilla

Great service great products thank you Cynthia for your help...

Shanicka Gardiner

Very bad service.