Category: | Drug Store |
Address: | 550 N Ventu Park Rd, Thousand Oaks, CA 91320, USA |
Phone: | +1 805-375-4052 |
Site: | walgreens.com |
Rating: | 2.9 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Rebecca Nation
Pay no attention to the people complaining; clearly, they have nothing better to do. This is the best pharmacy Ive ever been to, and Ive lived all over the world and in many U.S. cities. In fact, I live 20 minutes (freeway driving) from this Wallgreens but drive all the way there just because its THAT GREAT! There is rarely a line and you never have to wait more than ten minutes to have a prescription filled. If you call ahead, it will be waiting for you. I cannot comment on the allegation that some of the pharmacy staff made a mistake, but mistakes DO happen, although its never happened to me or my any of my other family members at Wallgreens. Fortunately, errors do not occur at this pharmacy as frequently as places like CVS, where they NEVER get anything right! Please note that the person who was complaining was whining about the fact that someone accidentally entered the wrong name. If thats the worst offense then they need to find better things to do with their precious time.The staff are all incredibly friendly and you never have to look for a staff member for assistance as they are always present and delighted to assist. The pharmacist(s) are very kind, helpful and always make sure that you are familiar with the medications you have been prescribed. I cannot comment on the mess that was observed during "back to school", but I would expect some disarray after a hoard of school children have rummaged through the school supplies. I have been using this pharmacy (monthly, or more) for five years now and I can attest that is has always been clean, tidy and professionally managed. In fact, the staff and manager truly go out of their way to take care of their customers. Lastly, to the person who complained about them "closing for lunch", get your facts straight before posting nasty comments online: The pharmacy does NOT "close" at all while the store is open. It is true that the pharmacist on duty leaves to take a lunch break, and therefore there is no pharmacist on duty during that time, but that ONLY occurs on Saturday and Sunday. This is not he case during the week. I mean, come on, if you show up without calling the prescription in ahead of time, then you should expect to wait 30 minutes to have it filled whether you are at Wallgreens or CVS, regardless of whether the pharmacist is there or not! If you called in your prescription to CVS the day before, it still wouldnt be ready the next day and youd be waiting in line for 30 minutes regardless. Some people are just never satisfied.
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Adela Valcea
This pharmacy is an absolute nightmare! I called before to make sure that they have my medication ready and they told me they do. I get there and they hand me a different medication telling me its another generic brand. Oook?! Soooo than why didnt they say something over the phone? I get over that fact and I go with the flow. Next thing I know they tell me the medication is $60. Wait what?! This medication is supposed to be free because its covered under my insurance! "Oh yeah, we forgot to tell you Miss, we dont work with your insurance" says the pharmacist. I drove here for nothing.... I wish someone told me something so I dont waste my time!
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Janet Duffy
Be aware that if you go to pick a prescription up at this pharmacy that they close for lunch so there employees can take a 30 minute lunch break. They do not tell you this however, so if you go to pick up your prescription during the employees lunch break you will find the pharmacy closed and be out of luck. This is the craziest thing I have ever found at a pharmacy anywhere in the United States. I will never use this pharmacy again.
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Sameer Tare
Pathetic pharmacy. The pharmacist will enter doctor name instead of patient name for whom the rx is meant. And then you keep calling/. Go to pharmacy to get prescription they will not find it. Manager is equally pathetic who doesnt take responsibility. Stay away.
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andrea cabello
On hold for the pharmacy for 20 minutes before they hang up without ever speaking to me! This is the third time this has happened. Take your prescriptions elsewhere. I am not allowed to post 0 stars.
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Lizbett Bermudez
Doesnt always have what you think they should. They dont carry many brands, but okay for emergency.
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gina fetman
Typical Walgreens, but good location but not super busy
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Marg Lipman
It was such a filthy mess for back to school.
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Debbie Williams
Clean, not super but has a lot
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Moreno Castro