Category: | Gift Shop |
Address: | 820 W El Camino Real, Sunnyvale, CA 94087, USA |
Phone: | +1 408-730-0483 |
Site: | ediblearrangements.com |
Rating: | 1.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM |
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K CH
Order at your own risk. I was sent an edible arrangement for mothers day. An attempt was made to deliver it when I was asleep on the Saturday before. I tried to return the missed calls on my cell and reached no one. I then tried to call the number on the door tag and reached no one. The following Monday I expect a re-delivery attempt as I was home all day. No such luck. My mother emailed me the receipt ($89) after her calls resulted in no answer as well. Tuesday after mothers day I drive to Sunnyvale after work and attempt to pick up the arrangement. I didnt like the cleanliness of the facility so I just asked that my Mothers card be refunded. The woman at the desk told me she was too busy because it was now Mexican Mothers Day (I was the only one in the store) and she didnt have time. At that point, my mother and I conference called Amex and promptly got the charges reversed. I cant believe these people call themselves business owners.
AN
Angela Stanford
Apparently, when you place an order and choose a delivery date it means absolutely nothing. Furthermore, if you have any issues with your order, calling this location will automatically result in sitting on hold for more than 45 minutes (the longest I was willing to endure) and still not speak with anyone. And when you call the International number, you will also be on hold for a lengthy period before being redirected to a voicemail box. So either option doesnt actually conclude with any resolvement of your issue and you have paid for an overpriced bouquet of fruit that doesnt show up. Yay! (sarcasm has become the only coping mechanism for this company right now, as I still have not been able to speak to ANYONE about my missing order).
AR
Arick Romo
Received our order for her birthday and everything was melted and wet and falling apart. Did not deliver in time frame given and driver was rude and didnt care about how the arrangement looked. Called customer service said would send a new arrangement the next day between 9-11. Called at 1230 and they said they havent sent it out cause only did business in the morning and residential deliveries in the afternoon. Would give 0 stars but wouldnt let me
WI
Wireless Pn
Cant get my business order delivery before my wife get off from work!!!!!! Thanks!!! I will not order from this store no more! Dont freaking accept any order if you guys cant handle it!
EL
Eliza L
Scheduled delivery for Fathers Day never delivered. I called the next day and they said, they were short and got busy. Not even a phone call to let me know that its not coming!
HA
Harold Barker
They do not answer the phone, can not leave a message. This after missing the promised delivery window. I would suggest taking your business to one of the other stores.