CPR Cell Phone Repair Stockton

Reviews 11

IP

Iphone Owner

Phone kept freezing after screen replacement and i-touch would not work anymore. Gave me a BS story about the phone hardware possibly being at fault. Not sure what their warranty is good for if they wont fix the problem they caused. Took the phone to Apple store and had the screen redone there. Phone works perfectly now. My kids had their screens replaced here and had no problems, but my experience was not good. The Techs are nice guys, but work quality not good enough; maybe they are use using inferior screen replacements now. Hi Owner, Thanks for responding, although your response did not match my experience. After you replaced my screen I lost significant functionality with phone. I gave you multiple opportunities to correct the issues, but you were unable to do get my phone back to where it was before I brought it in. I asked how the warranty would be used to resolve this and was told it was most likely my phone and not your work that was the cause of my problems. I took my phone to the Apple store and had the screen replacement redone. The Apple store redo restored all my phones functionality immediately. So the problem was not with my phone; the problem was that your parts and/or labor were substandard and your warranty did not protect me from that. For me your warranty was useless. I had to repay to have your defective work corrected.

---

RI

Rick Manning

OK, my son uses his brains and forgets to take his Samsung Galaxy S5 out of his pocket before walking in the pool. Result, dead phone with no signs of life. Out of contract, this is a $400 phone. CPR Cell Phone Repair came highly recommended from the Verizon store. We checked them out and compared to other repair shops, they were a first class facility in a first class area. This is important, especially in Stockton. Less than 24 hours later, the experts were able to bring the phone back to life. These guys know what they are doing. Bringing them my tablet is for a charging port repair next. Outstanding!

---

MI

mikayla Towle

I got my iPhone screen repaired about a month ago . And it cracked inside my otter box .. the screen that they put on it is crappy.. my phone freezes all the time ever since they replaced it. My ear piece also stoped working and when it cracked the ear piece started working again. I paid 158 for my screen to be broken a month later .. and of course since the screen cracked it voids the warranty of something being wrong with the actual screen . I feel like there are better places you can go for the price.

---

TA

Tammy Borba

Terrible service. It took a month for the screen for my phone to come in. Then it took them all day to repair it and when I went to pick it up late in the afternoon it still wasnt done. I had to wait an extra 45 minutes at the store for the guy to figure out why the phone wasnt turning back on. After all that they didnt even give a discount or anything for the time they wasted. Not too mention that the edge of my screen feels rough like dried glue or something. Ill never take my phones there again.

---

JA

Javier Patino

I went in this morning to the CPR in the Lincoln center in Stockton , Mark greeted me kindly as soon as I stepped in the store , I had a problem with my phone charging , with no hesitation he told me what might of been the problem, he took it to the back and came back out within a minute or two , he determined that the charger part of my phone was dirty , he cleaned it and said that it was free of charge , Im definitely going back for any future repairs, great fast service.

---

EM

Emily Kelso

They were incredibly helpful and nice!! The gentleman with glasses and a shaved head helped me. I dropped my phone and the top part of the screen came apart from the phone. He fixed it right in front of me. He was very cordial and kind. It was also very clean. If I ever have another phone problem I will go back 100% Highly, highly recommend!

---

JO

Jonel Imutan

Amazing screen replacement! I stopped by in the morning and within an hour, my phone was like new! Highly recommend for anyone needing any part of their phone fixed. :)

---

CA

Carnell Johnson

Brought my sons iPhone in to get the cracked screen fixed....an hour later after picking up phone the screen protector was cracked and the screen was cracked.

---

TR

tree lover

A bit over priced but they did a fantastic job although there is a little sticker coming out of my phone but no bigge hopefully

---

VE

Veronica Castelli

Phone kept freezing after being replaced

---

PA

Paul Massella

Excellent service and turn around time.

---

---