AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	1899 E Willow St #100, Signal Hill, CA 90755, USA
Phone:	+1 562-997-9898
Site:	att.com
Rating:	2.3
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 11

Reviews 8

Jacqueline Montenegro

I walked into this store with the idea of simply looking at phones for a potential upgrade in the future. Within seconds of walking in I was greeted at the door by a gentleman Saul. Saul was very patient with me as I looked around, answering all my questions and providing me with all the information needed for an upgrade. I decided to upgrade my phone and somehow ended up with a tablet (how could you say no when its FREE). I upgraded at that time because I saw how attentive this rep was. I was offered a variety of accessories with the devices I was looking at which would make this upgrade easier than me having to look on my own. After some conversation I later discovered that I could actually get Direct TV at this location along with other home services all at a discounted rate for simply being an AT&T customer. Long story short. I walked out of this store very satisfied. I upgraded my phone had a very cute case to go with it both devices. Not to mention I had a whole new TV provider which I am in love with! Direct TV and AT&T have my recommendation! Thank you Saul for all your help!

Jalen Wright

Lazy ass customers service. They wont help me with transferring all of stuff from old phone to new phone, what they going to do at the AT&T store and do nothing to all is they disrespect to customers and they were on their cell phone whole time they working and getting paid for sitting and been on phone all day and not help customer and wasting customers time and do not go there because they cant help your problem with your phone. They only help when you planning to buy new phone or have time to help out! The at&t will need to do something to check in this place and tell them to help out and be more respectful to customers who need and dont know any better with phone. Why do you get that JOB if you dont care about your job to help customers then you shouldnt have been working there!! Damn AT&T!

Rosa Mocha

I have never received such poor service from At&t Representatives until today. Just standing inside this location was uncomfortable. The representatives show little to no concern about the issues being addressed and were just lounging around watching television staring blankly at one another and browsining their phones. No enthusiasm, No smiles, Horrible customer service. 4 representatives and not one carried themselves professionally. There wasnt even a warm greeting as you arrived, these gentlemen looked miserable.

Kelly Lopez

Bad bad their was only 2 person working that night so when i walked it they were just looking at me an couldnt ask if i need help well one of them was working with a person an the other guy was just standing when i ask for help he said one min i was their for atlease 20 min an still didnt help me i had to just leave i dont lnow why they got lazy people working their for

DIZ MINE

salesperson Saul gave us the run around before saying he needs to special order the phone we wanted.

Saul DeLaTorre

Store under new management, everyone is very helpful

ashkan freeman

Customer service is not good

Patricia westcoast Teddybear Johnsons

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