GameStop

Category:	Video Game Store
Address:	5250 University Pkwy STE E, San Bernardino, CA 92407, USA
Phone:	+1 909-880-2049
Site:	gamestop.com
Rating:	4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 13

Reviews 17

A Private User

I recently went into this location hoping to buy NCAA 2011. While waiting for an borderline obese associate to ring up my purchase, I spent 10-15 minutes observing a sales associate lead around a mother trying to buy her son the same game. The sales associate talked down to the mother while she grew more and more frustrated. Right before she was about to leave I showed her the correct game to purchase and for the right system. After which the sales associate proceeded to mock the purchase as not a real gamers game. After more haggling on how she needed to get a new controller for her sons system the mother left quite confused and upset. Finally the sales associate rang me up and gave me attitude how i inferred with his sale. He made small snide remarks as i should play a real game some time, talking to me as if my business wasnt welcome because of my choice in video games. I will never come to this store again, even if it is less than 3 miles from my house. I would rather go to walmart and purchase a game and I can not stand walmart.

A Private User

I could not find the Wii anywhere but at Game Stop and it was used, which was fine. Only thing is... they charge you more than the price of a new one once you factor in the cost of warranty AND I had to buy the game the original Wii comes with. This used Wii from Game Stop ended up costing me more than what a NEW one would have. (I know I said that twice now but it really makes me mad.) I even bought a gang load of accessories and they still wont give me a deal. So, yes they will have a Wii when no one else does but you should make make sure you walk into their store your wallet or purse shoved up your nose. Because the only way you will be walking out of the Game Stop with a Wii, is if you are prepared to pay through it. Good Luck!!!

A Private User

I really dont know why this Gamestop has such bad reviews. I went in the other night 10 minutes before closing and even though the staff was in a hurry to close, they were still very helpful and friendly. Being in retail I understand that when closing you want to get customers out as soon as possible but in this sense I felt that that wasnt the case. The staff remained to help me with all my questions and I felt very satisfied with my experience. I would definitely go back if I lived in the immediate area.

Alex Garcia

I went to purchase a game and like everyone else who walks in for something, i start deciding whether to get this game or that game (unless you already have a game in mind) well while I couldnt decide on which one to get one of the employees came over and started asking me if I needed help, he then start giving me his opinions on both games and then asked me which one sounds better and once I told him he said it would give me a satisfying gaming experience which it did. Wonderful service in short.

hemp tick

For how small this gamestop is, its pretty good. The staff is nice, and if you are a console slave they have games. Personally, its go PC or go home in my opinion. The PC selection is the standard Warcraft, Starcraft, Diablo, and Sims selection. They have guides and all sorts of card games, board games and action dolls. If you need a game and nothing else is close, go here and support your local store instead of buying online or at Walmart.

Cory Johnson

The game stop is pretty good overall but they have a problem of hiring lazy workers. I applied at this location before didnt get the job im surprised since i told them that i would make a great employee because im always up to date about the new consoles and games coming out on all platforms. Plus im a happy and polite person i mean i never worked before but im a fast learner wouldnt take me long to get the hang of things

Jacob Wilson

This is the closet Gamestop near me so i am forced to go here, otherwise i would avoid it like the plague. One more than one occasion I had gotten home with my purchases only to find no disc in the case, forcing me to drive all the way back just to go get the disc. Some of the employes are ok but others are simply rude and dismissive. If you can help it, find yourself a different gamestop to shop at.

ARIEL BLACK

ive been buying games for 7 years at this gamestop, its by far the best one i know, theyre friendly, helpful, and very available, unlike other gamestops arownd the area, and not necessarily because they have bad customer service skills, theyre sinply very crowded, u love this place i honestly cant find anything bad to say, i really dnt get the where the bad reviews are coming from.

Daily Reviewer

Certain employees are rude and dont even know anything about games including one called Anna and another guy .Place is nice they usually have the game you are looking for. Issues I have had are showing up when online it says they have a game in stock to find out they dont and employees being really rude I swear they need to get new people asap

Candace Vasquez

Everytime I went they are always short staffed and always run out of everything I needed. Now that isnt always a big deal but it is if I am not the only one asking in the line and there response it I dont know when we will get more. Maybe in like 3 weeks. To me that is a very long time for something in high demand

A Private User

Worst game stop I ever been too! Bad empoylees, bad services, and bitchy attitude, I am never going there again, they dont have the games you probably looking for there are a rip off, I really wish I can give this rating zero stars and, dont come waste your time in this game stop

Ralph Botello

I went with my son to buy and trade games i was fine with them checking i.d but when they asked for a finger print for trading game i told them no what about if my 13 yr son would went by him they would ask for finger prints to this made me made this only store doing this

Robert Smith

Occasionally a long queue and wait. The staff is friendly, funny, and quite helpful. As a PC gamer its sad to see that there is nearly zero representation, but with digital client delivery you cant expect anything but websites (Gamestop online can have great deals.)

A Private User

People say its a bad gamestop. But its not that bad. I think it depends oon your age. Im 14 and they treat me just fine. They dont have all the games people want but its because no one goes there. Its a good place to go if you want a quick easy cheap buy.

A Private User

Really good service people are awesome there no problems. i applyed there about a month ago still no job its cool they probably dont need anyone at the moment but when they do hopefully they call me

Robert Swanson

My local gamestop and my favorite. Never had major issues, staff is always friendly and helpful, but often seems understaffed eith just 1 or 2 people working with busy crowds

Fahad Alsadda

Bad representatives. There were 2 employees but only one was providing the service while the other one taking a nap. There were lots of customers waiting on the cashier.