Category: | Exercise Equipment Store |
Address: | 5400 Date Ave, Sacramento, CA 95841, USA |
Phone: | +1 916-331-7030 |
Site: | sacramentoexercise.com |
Rating: | 4.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
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Stephen Dale
First off I have to say that the products and selection are amazing. A little pricy, but amazing all the same. However, that means very little unless the customer service is equally amazing, which sadly, isnt the case here. Granted, the person behind the counter was assisting another customer and had his nose buried deep in a keyboard when I walked up to the counter - I recognize that. But to IGNORE me - I mean literally, to not even acknowledge my presence in the store while standing two feet away is like being invisible. I had to interrupt his typing to ask a simple question - do you guys have mats? His reply, yep! No follow up to say where they were located, nor did he even look at me or have the courtesy to say, Ill be with you shortly – just Yep! So I hung around for about 10 minutes or so while he had a (very pleasant) conversation with his other customer. But when he walked past me a couple times to return to his keyboard shenanigans, there wasn’t anything as much as eye contact made. I guess my first and critical mistake was to say the word, ‘mats’! I’m sure that translated into, ‘small sale’. However, what he didn’t know was how many mats I wanted to buy – big mistake on his part. I drove 30 miles from Auburn (60 round trip) to load up my jeep with at least what would have amounted to $250 to $300 worth of mats - given the overpriced rubber in this place. At about the 15 minute mark however, I couldn’t take anymore and just walked out of the store. On my way out, I happened to notice someone in a back room and wondered if that was another sales associate – one that he never called onto the floor for customer assistance. For what it’s worth, I’ll never visit this place again, even given the selection. Mats weren’t the only thing these guys lost out on, because they were just start of things to come. I still have to decide on a treadmill, a bike, free weights, and other items for my home gym – items that will all now be sourced from another vendor.
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A Private User
Ive bought a number of items here over the past five years, including a TuffStuff smith machine, olympic bars and plates, a flat bench, and most recently dumbells and a dumbell rack. I would describe much of their equipment as somewhere between high-end home quality and low-end commercial quality (e.g., what you might find in a hotel fitness center). They do carry some really nice quality olympic bars. Their selection is large and its a lot of fun just to browse. Definitely their products and selection are far superior to the big sporting goods chains. Prices are generally reasonable. Every time Ive been there most everything has been "on sale." The sale prices are reasonable, but the non-sale prices (if they ever charge them) would be pretty high. Service has been okay. There are no high-pressure sales, and sometimes you have to hunt down a salesperson, but once you engage them they are friendly and helpful. The owner (Victor) is frequently there. He is a little reserved, but is otherwise friendly and helpful.
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Tyler Corrigan
Im pretty sure if they dont have what youre looking for, then you dont know what youre looking for. This place has it all! As you can imagine, an exercise superstore isnt a frequent stop for shoppers, so its not crawling with sales employees. Even so I was greeted by James (I think his name was, sorry, Im terrible with names - strawberry blonde hair) promptly, who was happy to help me choose my first bar. He was knowledgeable in the differences between the different kinds of bars, their strengths and weaknesses, and the benefits each provides for the type of lifting theyre used for. He helped me choose one that Im pretty sure is going to last me the rest of my life, and whoever inherits it afterward at a price I was comfortable paying.
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Dan Danes
Went in there for a treadmill. Spoke to Victor (the owner) definitely knew his stuff. Got an education on treadmills and walked a way with a new treadmill (not literally - they delivered later). Great store, its huge, lots of inventory. Would highly recommend. Thanks Victor.
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CC Bear Fun
Love this place! Best service and great prices.
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Bo Yar
Great