Panache Bridal Pasadena

Category:	Bridal Shop
Address:	78 S Fair Oaks Ave, Pasadena, CA 91105, USA
Phone:	+1 626-585-8200
Site:	panachebridals.com
Rating:	4.2
Working:	10AM–8PM 10AM–6PM 10AM–6PM 10AM–8PM 10AM–6PM 10AM–6PM 11AM–5PM

Location

Photos 100

Reviews 23

Marcos Cordova

ARE YOU SERIOUS!!! My fiancé, Lili, went to your sample sale last weekend and was sold a BEAUTIFUL dress...or so she thought. After being told by the bridal stylist, Griselda, that the dress had never been worn but had been "tried on" and had clipped the dress to fit properly, Lili bought the dress and brought it to a professional seamstress. The seamstress was astounded and said "Panache sold you this dress!?" "OH NO...that is not right, I cant believe it." "THIS DRESS IS UNSALVAGABLE". The seamstress, who is third generation in the business, showed my fiancé over 20 tears, evidence from being improperly washed, dirt all along the bottom from being dragged along the floor and multiple other dirty spots. This dress, a Maggie Sottero, NEVER SHOULD HAVE BEEN SOLD. I give them credit for their sales tactics; clipping the dress perfectly, hiding all imperfections, down playing all questions asked, and deflecting things that were brought to their attention. Selling something as special and meaningful as a wedding dress in this kind of condition is unprofessional, disgraceful, dishonest, and completely mis-represents the "Panache" brand not to mention the designers brand. I hope this gets the attention of a decision maker and is made right; fix it, give 110% credit, or refund the money. Our wedding is in 30 days. Please dont allow this travesty to go unresolved. Marcos Cordova & Lili Ana Sanchez

Beatrice Montenegro

I would drive by this boutique as a child and dream of getting my bridal gown there. The displays on their windows are fantastic and mesmerizing. My childhood dream came true and I was able to find an affordable, beautiful, and elegant wedding dress there. I was lucky enough to attend a David Tutera trunk show and where one of his designs. My dress was unbelievable gorgeous and all my guests and vendors complimented me on it. I even got to meet David Tutera! It was such a fan girl moment for me! None of this would have happened without the help of the amazing staff at this store. Griselda was my sisters consultant in 2016 for her gown, and my mom new exactly who to ask for when it was my turn to get my gown. She is so helpful and sweet. My whole family loves her. The manager Cesi, is so great! When Gris was not there she would always take care of me. The seamstress Shami is so talented. I wanted to cover up more of my chest and she made it happen like magic. She added a piece of lace that went so well with my dress, it was perfect. I am beyond happy at Panache in Pasadena and when a future bride asks for referrals I send them straight here!

Jeffie Kenyon

Great deals, for a great cause. Despite being a busy evening with computer problems affecting their credit card machine, and somehow losing my appointment made three days earlier, this place invited me in and helped me out! Corinne was a tremendous help and accommodated me for hours to try on dresses. There was a very wide selection crammed in the small space and as a seamstress, Corinne also offered lots of advice for adjusting/modifying the dress to fit what I envisioned and gave frank opinion too when needed or solicited. I found my dream dress, somewhere around try #12 or 15, and tried it on again at the end. -Be sure to bring a friend to help you and offer opinions. -Dont look at the prices when youre looking for options!!! After you decide if you like it on, ask the staff for the real price-its guaranteed to be lower than whats on the tag. **AND this non-profit gives all proceeds to the NYC public school system. They post no pictures but once I had a few top picks I made a few sample pics and they didnt argue. I decided on a dress designed and made in the US by a designer in Pennsylvania...so thrilled to have such a unique gown.

Lulu Othon

When getting married a bride has a vision of what she will look like on the day she has dreamed of since she was a little girl. To have that dream crushed because a store has no integrity is the worse. My Neice ordered her dress from this store last year and when she went in to pick it up yesterday she was giving a dress that was similar but an absolute fake the quality of the dress was not at all the dress she fall in love with. Beware if your thinking of buying something from this store. We have photos of the original and the fake and they insistanted the dress was the same one. My niece was asked to lower her voice because they did not want other customers to be alarmed. Dont shop here, this can easily be you.

chelsea anaya

The experience my family had for my sisters first dress hunt was incredible. The staff was incredibly polite and very well experienced and knew exactly what to put my sister in. It was her first time and only time because they had such beautiful dresses. Grieselda was amazing and had so much experience. We look forward to the dress fittings!

Laurene Mascola

It was amazing. I went shopping with my future daughter- in - law. They worked within our budget and had the most exquisite dresses and were very friendly, helpful, and comforting. The store looked out of our reach, and it wasnt and the result was amazing.

Josie Harris

Panache was amazing. My daughter looked so beautiful on her wedding day. The seamstress did a wonderful job. The dress fit perfectly. Everyone at the wedding had nothing but compliments on how well the dress fit mu daughter.

A Private User

From my first visit to my last fitting, the staff was so wonderful and gracious. The seamstress is world class and everyone is so professional. Thank you.

karla ramirez

Beautiful dresses. Gorgeous store . HORRIBLE Customer service . Such stuck up workers who dont even smile or make you feel welcomed .

Cam Rellim

It was the best experience Ive ever had, so helpful & awesome. The environment is very warm & I felt so special. Thank you!

Fun Run

Cecy has been wonderful from the moment i walked in till the day i picked up my gown. Thank you and Marylinns Bridal Team!

michele crone

Super upscale bridal experience. They are picky about letting brides take pictures in the dresses which I hated.

Mad Skillz

Everyone was so kind and wonderful. A gorgeous selection of dresses and excellent service. Many thanks!

A Private User

Josephine was fantastic and worked well together. Your staff was friendly & professional.