Category: | Bicycle Store |
Address: | 6030 College Ave, Oakland, CA 94618, USA |
Phone: | +1 510-654-2453 |
Site: | hankandfrank.com |
Rating: | 4.7 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–6PM 11AM–5PM |
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Brice Robertson
I walked in as a novice, totally ready for the up-sell and the pushy bike snob workers. I was actually caught off guard as we had a very informative conversation. They asked about my commute how often I would be riding what I was used to. It was great. Within :20 minutes we had narrowed it down to 3 bikes, 2 they had recommended and 1 I wanted to try. After tuning them up I took each bike for a spin around the block and was pleasantly surprised that their recommendations were not only spot on, but exactly what I should have been looking for! They actually worked pretty hard to find me the best deal (last years model, floor sale, etc.) and in the end came in under budget. I got a really sweet bike out of it and I would definitely recommend Hank & Frank Bicycles.
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A Private User
Honestly, the best bike shop Ive been to in the Berkeley/Oakland area. The staff is helpful and highly knowledgeable. The prices are the best Ive seen anywhere and the service is impeccable. These guys love bikes, and it shows. They have a surprisingly large selection of parts and are more than willing to give you DIY advice. Whether youre just starting out in cycling or have been doing it for years, this is the place to go.
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Antonio Montejano
Ase poco compre una bicicleta Page demasiado y asta ahorita no e podido disfrutar de la bicicleta por que no me funciona bien espero que me la a reglen cuando la lleve
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Julianne P.
Staff were sooooo helpful and friendly. I came in wanting to get a new bike post because I thought my current one didnt fit my seat, but then one of the staff reassured me it would, and kindly installed it for me. They were also super knowledgeable. Ill be definitely becoming back
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Chris Hupp
Product knowledge and price points are equally important to me followed by solid customer service. Its more than a local bike shop its a community of people who care. I cannot imagine going anywhere else for my future bike needs.
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Andrew Olsen
The folks at Hank and Frank have always been extremely friendly and accommodating. Knowing that I was low income and biking for my commute, they were even able to give me some discounts! Thanks everyone, yall rock.
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Christian Peeters
Bought 2 bikes here, the service is awesome and the staff is very knowledgeable. Best part is free tune ups when you buy your bike here.
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Bryce Breslin
Mixed experience here - sometimes friendly and helpful, but more often Ive caught attitude in the too-cool-for-school mode
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Alessandro Tiberio
Note, they dont sell used bikes. Really nice guys though, gave me a lot of useful info anyway.
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Clemens Pilgram
Excellent service, and very knowledgeable even for more obscure bike parts.
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Katrina
their bikes are awesome and they have a lifetime tune up warranty.
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goober smith
great service!
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1 Time 4 The Good Times
Great