Category: | Clothing Store |
Address: | 19330 Plummer St, Northridge, CA 91324, USA |
Phone: | +1 818-701-5408 |
Site: | rossstores.com |
Rating: | 3.2 |
Working: | 9:30AM–11:30PM 9:30AM–11:30PM 9:30AM–11:30PM 9:30AM–11:30PM 9AM–12AM 9AM–12AM 9:30AM–10:30PM |
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Doina Cojan
First impression was great! young man at front greeter or security very friendly ..... store clean found what I needed.... cashier very confusing... blocked off by messy tables with a lot of clutter... a maze to returns ..... Far left purchase cashier....waited in line seven minutes .... Only two employees working... Five minutes later ... line increased to seven people... 15 minutes waiting !!!! a young man showed up and open another cashier...... MY DISTURBING EXPERIENCE WAS THE CASHIER CALLING HUMAN BEINGS WHO WAITED IN LINE..... NEXT PURCHASE.....very insulting.. We are CUSTOMERS....... HUMAN BEINGS!!!! .. not next purchase...... How impersonal can you be.... You lost my business. .... I am a human being NOT a purchase..... TREAT ME AS ONE... NEVER PATRONAGE THIS STORE AGAIN...
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Gilberto Padilla
Regarding what the commenter below me said, with all due respect, is false because l have been assisted by Anna many times. Anna is a very respectful worker. She told me that she learned American Sign Language to provide communication access to all Deaf customers which is amazing. That commenter commented during December, and she is obviously unaware about about how stressful and hard is to work during Christmas season in retail. Generally, many assistant managers go through hell in those months. Just giving a little background to be aware about Annas professionalism at her workplace which is superb.
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Karnisha Griffin
Great lost prevention staff, they greet you soon as you walk into the store. The fitting room staff was great as well. The manager here (Anna) needs to be retrained, she says "next purchase please" (RUDE) its like screw me as a customer and my money is the only thing that matters. Ill be sticking with the Ross on Victory Blvd. customers clearly arent appreciated here, their out for profit not their customers, well at least thats how (Annas) making Ross customers feel. Btw the womens accessory area is a complete mess.
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Maribel Hernandez
Muy mal esperiencia. Estaba esperando para pagar y solo habia una caja abierta. Y lo que mas molesto es que andaban 4 empleados de ross caminando alrededor de las cajas y ninguno ayudo..
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ana gaitan
La Linia para pagar estaba bien lárgate solo tres cajeros tenían y las otras cajas solas le dije al encargado y dijo que avían yamado absented pero no amable
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Arthur Wong
The reason why its a three star, is because there isnt much selection as you though it would have. Marshalls has more to offer. And the staff members here are all over the place. There needs to be more security in the front. The A/C is never working and I am sweating like a pig here. Turn the A/C a bit up please!!!!!!!
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Lee Stamper
This use to be a place where you could find some real gems for really cheap prices. Unfortunately, this seems to be less and less the case. Maybe this is just the fate of department stores, but theres something about the lighting and the indifferent staff that makes this place seem kinda dystopian.
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Rose DiFonso
The past 3 times that I have gone there, they only have 2 cashiers. I found a bathing suit I really wanted but then I saw that there were 10 people in line and only 3 cashiers, one of them was doing returns. Why do they only have 2 cashiers on a Saturday afternoon?! I will never go there again.
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Diane p
Asscoiate Jocelyn was very rude over the phone. Asked about a product and she said that she could not check for me. Asked for her manager and would not let me speak to her. What kind of service and associates is this?! Will never shop at this location again.
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Kari Jordan
The girl at the fitting rooms was especially great, polite, accommodating and smiled... sweet girl... dont know her name but we went on Saturday, August 26th from 9:30pm-11:00pm... whoever she is needs to be told by management how great she is!!!
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Silvia Vasquez
I know they dont like ppl with disability they let me go for that reason. The store manager. Said he was going to cut all temp ppl. But guess what. They only let me go. Because I am the only one with a disability. They discriminate me
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Ryan Crane
Theyve been going downhill. Prices increasing and less cool stuff to be had recently. Couldnt find a lot of the clothes I usually expected to find. The food and dining section also wasnt what it used to be.
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Claire Costanza
Not the greatest of Ross stores but I find their toy section to be a wide selection for all ages-infants-teens-cool stuff. My Little Pony, Ninja Turtles, Frozen, Monster High, Hello Kitty hooray!
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chana ramirez
Tiene variedad de ropa, zapatos,cosméticos y muchas cosas más a buenos precios
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Jose Reyes
Some friendly staff others angry that they have work. Loss prevention follows you around if you look suspect to them. Otherwise great stuff and deals, but you have to hunt them down.
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ELENA MARTINEZ
Si ala hora de pagar mucha fila solo una cajera deberían abrir mas cajas
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Claudia Ordoñez
Muy mala atención y actitud por parte de algunos trabajadores
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Narine Harut
Well organized store, I know some times can be messy, but Im blaming always careless customers. Good customer service, easy to do returns.
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EJ Gonzalez
There are a lot of options for all gender and ages. However I prefer going early to beat the crowd. Expect a little queue in the cashier.
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Anthony Jones
Terrible Ross. Empty Racks, long lines, no cashiers, clothes on the floor. Cant believe they put this dump at the mall.
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Tania Arita
Very clean and organized in the morning. Parking is pretty big. Variety is plenty, love that fact, great prices as well.
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Susie Barrett
Supposedly pet friendly but my puppy got too close to a kid & I was asked to leave! Wtf?! People need to get a grip!
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Silvia Garcia Rivera
Por que encuentras todo lo que te gusta
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Keesha Ford
Went for comforters for my new bed.. They didnt have a very good selection for grown up beds that day.
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Gladys Bucaro
I dont hate Ross but they to slow and they dont care about us waiting on line for about 20 minutes
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fernando reyes
Clean. Everything is in place. Spacious too. However, the line to the cashier is always long.
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yahya Shatila
A great place to shop for branded clothes in very low prices. Highly recommended to visit .
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Qais ahmadi
Sometimes the hours shows open but it s close I went to in a rainy day its not good
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Michael So Chan
clean store but merchandise are not arranged accordingly. Our favorite Ross so far.
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Donald G Thomas
This location is more organized than I have ever seen a Ross. Nice selections also.
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Philip Schorr
Found some good items here. I wish they had seats and mirrors for trying on shoes.
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Aida Irani
Didnt know this place existed. Big space, clean, organized, friendly staff.
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Lupe Zuniga
Came here Saturday afternoon nothing is organised and the line was huge
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Hectorsu-Mk30mini COC
Todo muy ordenado
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Bruce Mao
This Ross is bad. There are some better ones, like Thousand Oaks.
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Irma Yolanda Larios
Es buen lugar
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Nathan Chan
A bit messy and untidy, but workers seemed friendly and helpful.
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Dave Lo
Better clothes than other Rosss stores but it was super crowded
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leonellara Lara
Muy buena
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Christopher Pearson
Found what I was looking for at the best price.
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Andrea Garcia
Came for the restroom. Was not dissapointed.
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Love Forever
Like it and they open late. Usually neat :)
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Xochilt Gonzalez-Salinas
Nice area, not the most organized however
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Lynda Gudino
Took 10 minutes to pay for 1 thing
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eduardo montes
All the wokers had bad attitudes
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Maame Nsiah
Staff was very nice and helpful
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Rob Ramos
some things good some others
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Abanoub Ghipriel
Have jumper cables for $8.
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Kanieytrice Whitfield
Great deals, nice items!!!
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Brian Carpenter
Your typical Ross store.
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Icela Arms
Great service.
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Elizabeth Pedraza
Cheap prices!
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Marat Oshmiansky
The prices
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Cash Kelley
So messy!
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Ben Bentchich
Very bad
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santa jimenez
Is good
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Jenny Black
Great
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Jeenson George
Good
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Yoselin Alvarez