Staples

Category:	Office Supply Store
Address:	1210 Hamner Ave, Norco, CA 92860, USA
Phone:	+1 951-372-0119
Site:	storelocator.staples.com
Rating:	3.1
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 58

Reviews 9

Bob T

LOUSIEST SERVICE I went to Staples on 3/18/2017 around 7pm. I own multiple business. Sometimes our staff pays with several credit cards for different businesses and sometimes cash depending the size of the purchase. I had Dr Grip 6 refills with dried up ink, which we purchased around 1-2 months back. Few open and rest not open or used. I scanned my card and they found 1 pack and rest they said without the receipt they cannot exchange. Each refill packet is $2.49. I was there over half an hour talking to cashier, then another worker came over and then the female manager. For total return of $4.98, I was there over half an hour and they refused to exchange because they could not find the receipt on my card or phone number. They found around 4 pens, but not refills. Myself and the staff have around 18-20 pens. We shop around $2,000+ at Staples every month. Last time for another return, they could not find the receipt by scanning my card, later I went back with the receipt charged on the same card and they replaced it. It was the same Norco Staples store. Usually I dont give much reviews, but this one had to be written. Service is getting LOUSY AND FURTHER LOUSY

Anthony Garibay

Went into the store tonight and I needed a wifi range extender. They had the n600 there showing on the floor for 24.99 . I took it up to the counter after verifying the skew and they told me that it was the right item but displayed early as it doesnt start until tomorrow. Also they couldnt pull up my business account and the manager wanted nothing to do with the sale. I will never recommend this store and if you want a bad customer experience this is the perfect store to go to.

Brittney Braquet

I had a great experience at the Norco staples. The sales associate, Hannah Hejellum was very helpful, nice and easy to talk to. She is a great employee and is amazing with customers, Ill defiantly be back. One of the best experiences Ive had with a retail associate.

Ronald Wiebe

Would not accept a return without a receipt, not even for store credit, on a staples exclusive product.

Luis De Santiago

Went in the other day and found some good stuff on clearance friendly staff

Claudia Castillo Balderrama

Kacey in the print center was extremely helpful, honest, and super quick.

Rebecca Estrella-Russell

The young lady behind the counter was great.

J Feringa

Very unhappy about the service.

Deven Fafard

Pretty standard.