Category: | Sportswear Store |
Address: | 563 Newport Center Dr, Newport Beach, CA 92660, USA |
Phone: | +1 949-644-9642 |
Site: | lululemon.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM 11AM–6PM |
KY
KyraMorgan OC
Dont ever try to call this store, they never and I mean NEVER answer the phone. The overall tone of the store has young twenty somethings with the most ridiculous snotty attitude that act extremely put out if you ask anything. There is one extremely rude girl who refers to everyone as "sweetie" in the most condescending tone. You dont refer to a woman in her 40s as sweetie and again, in a "youre putting me out what do you want" tone. Im not sure why the manager of this store thinks the type of customer service is remotely acceptable. I routinely shop at Neiman Marcus, Nordstrom, etc and never once have I had a salesperson refer to me a sweetie. WIth that said, there are two great sales people in the store Margo and Emily (the one who as worked for LLL for several years)..these two are the ONLY reason I will continue to walk into the store and will only do so when they are working.
HE
Heather Arnold
Ive been to quite a few of the different lululemon stores and I have always been treated with politeness, knowledge of the products and I feel very well taken care of while Ill shopping in any of the stores. I feel very at home at the Newport Beach store...its close to my home and they are cheerful and knowledgeable. PLUS, the lululemon products are very well made and always changing...I LOVE my total experience when Im shopping there and know lm getting a top of the line product! Thank you
RO
Robert Romance
The people who work here are as ridiculous as the prices. The two week return policy is a joke. The "help" was extremely rude when I brought a gift back after two weeks, and might as well have told me to never come back. Fine by me. I dont recommend this store to anyone. You can get better apparel from TJ Max, for a quarter of the price. Do yourself a favor, avoid this store.
ST
Steve Roose
nice clothing options. everything is made of magical unicorn hair! Thats why it feels so good and I can justify the price.
SA
Sang Chun
If you dont have a size what you want ???
SA
Sarah Koenig
The team who worked was amazing!