Category: | Clothing Store |
Address: | 2851 El Camino Real, Tustin, CA 92782, USA |
Phone: | +1 714-731-9360 |
Site: | rossstores.com |
Rating: | 3.8 |
Working: | 9AM–12AM 9AM–12AM 9AM–12AM 9AM–12AM 9AM–12:30AM 9AM–12:30AM 9AM–11:30PM |
ME
meena jolly
Extremely bad customer service from employee name Anna, this morning Feb 20th , 2017. She gave me wrong change and when I went up to tell her that , in stead of apologizing, she said , "what do you mean I gave you wrong change" . I did the maths for her...but she was not getting it ...and she said let me check on her calculator and of course she gave me wrong change. After all this as I was walking away she said "next time if you dont have exact change then dont say you have change ".. And I told her" its just you , no one has never had any problem before if I did not have exact change" her reply -"well no its you , you need to get your thing together" my reply was-"know your maths!" She has throwing attitude even before when I returned the stuff and did not have the right receipt and she had to look up the label number. well that was time I need to talk to the manger. I dont know what will be the outcome of this kind of behavior. I am atleast never shopping in that Ross .. WORST EXPERIENCE EVER!
SE
Sean Rafiei
Very bad customer service. As soon as we got to the line to pay for our purchase the store manager his name is Omar pulled the onle cashier away and started talking to him and we waited in the line. Omar did not car very bad management.
LU
Luis Cruz
Un buen lugar para encontrar ropa, calzado, bolsas y articulos para el hogar a un bajo precio
KA
Kat B
Only one bathroom in the entire store (thankfully I didnt need it), and very, very messy. About as bad as the Ross next to South Coast Plaza. The Ross in Aliso Viejo is better.
AL
Alex Wong
A little disorganized and sometimes the shelves are a mess, but there are still some good deals to be found if you are patient. Senior discount (10% off) on Tuesdays.
GE
Gemy LA
Muy barato todo lo que puedes encontrar, en especial las bolsas.
GA
Gagandeep Singh
good place to hunt for bargain deals. checkout process sucks as one can expect big lines. The management needs to have more cashiers at the checkout
DA
David Guzman
I like the prices, the variety of merchandise, greeters are always at the door, security as well, lines are long to pay, not enough cashiers.
JU
Julie Colins
A lot of the staff stand around, hanging out, and lack customer service. This store should be closed. And a Sally beauty supply open there
BR
Brian K
I bought a baseball cap here for less. I prefer non branded ones though so next time it will cost me even less when I order one from ebay.
SH
Sharon Sivaji
Good selection at this location, and well-kept store. I shop here quite often for all my home decor and gifts for birthdays and showers.
TA
Taibah Aldakhil
V.messy! Clothes are in the floor everywhere and the aisles are very narrow. I like shopping in Ross but not this branch.
RI
Richlyn Graf
Prices are expensive clothes are not quality store is always crowded staff isnt friendly store is dirty and unorganized
?
임경수
Here is the best place about cost effect. If you have a time, you can buy somethings what you want as a lowest price.
MA
martha garrido
EXELENTES PRESIOS EN MODA Y MARCAS
MA
Maria Kala
Good selection at this location, and the store is usually well kept but the customer service could be better.
MA
Maria Magana
Sunday night very busy and yet they have 1 cashier what. This is Tustin shouldnt it be a better experience
JE
Jessica Townsend
This store needs a good cleaning. The employees that I talked to were really friendly and helpful though.
SH
Shantanu Sharma
Very cheap cloths in terms of money. But you need to search there. Representatives will not help you.
AD
Adrian Moraru
A lot of stuff for home at the best prices.If you have time to kill you can find nice clothes also.
SA
Sarah Kennedy
Great store with lots of product to search through, but not enough help a the check stand.
RA
randall tinoco
great customer service by associate- tamario, i like this store and true customer service!
JU
Julian Collins
never good service and always long lines....but i quess you get cheap used clothes....
DA
Dale Gallosky
We always love coming here because of the area. Always find great deals here as well
V
V Lord
Best prices and selection. Nice management. Been going here for years. Love it.
NA
Navid Parves
great customer service... i worked there... the workers are really friendly
AL
Alex Card
Ross makes me hate my life but the prices and selection are undeniable
ER
Erika Vargas
Not to many options. prices went up and I hate their return policy.
NI
Niloofar Ojani
There are some pretty good deals out there.you wont get dissatisfied.
LA
Lara Ho
The price was great but sometimes clothes are not very organized.
AD
Adriana Muniz
muy barato todo
NO
Nooshin Ch
I love this market the price is good as well as the quality
BO
Bobbie Garcia
Customer service was nice. But security guard was a jerk
GU
Guilherme Martins
Good Ross. It is more organized than the other ones.
LI
Liliaa mja
Exelente
VI
Vishal Pandey
A nice Ross store with great deals on home goods.
DE
Debbie Sterzenbach
Long wait line . One cashier for over 15 people
HE
Henry Lokeijak
Have some of my needs.. Other than that
TA
Tanjir Hossain
Excellent products and reasonable price
BR
Bryan Tribolet
You can find me deals on pretty things
MA
Mai Hoàng Anh
Less stuff than other Ross stores.
CI
Cindy Frank
I love Ross...best prices around
SP
SPRING CHEN
Extremely bad customer service!
PA
payam Sheykh nia
Large ROSS so more choose
KI
Kim McCulley-Burgoon
Good prices on home goods.
MA
marian najera-corral
Great selection of shoes
?
賴昕煒
Great deal of products.
SH
Sherry Huang
Dig in for good bargain.
BB
BB
Great customer service!
BR
Brian Witt
Good selection
NA
Nancy Flores
Love Ross!!!
KR
Krussh
Good deals.
LU
Luis Corona
Good