ModShop Furniture
| Category: | Furniture Store |
| Address: | 5901 W 3rd St, Los Angeles, CA 90036, USA |
| Phone: | +1 323-692-9221 |
| Site: | modshop1.com |
| Rating: | 3.2 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–6PM |
Location
Photos 100
Reviews 12
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chelsea Iovino
DO NOT SHOP HERE!!!!! HORRIBLE CUSTOMER SERVICE HORRIBLE BILLING PRACTICES IRRESPONSIBLE, MORONIC STAFF POOR QUALITY PRODUCTS This company should be shut down, they border on being thieves!! I ordered 2 custom furniture pieces, after only 1 piece was delivered correctly, I had to spend months trying to get the pieces I paid for. The staff are beyond incompetent, rude and disrespectful. This was the worst retail experience I have EVER had. I asked to speak to the owners several times, But was always blocked by the shop girls, either the owners dont know how incompetent their staff is, OR or they dont care OR they have no idea. I am baffled that a business like this has grown nationally.
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Leah Cunningham
I recently purchased a sectional and console as well as a bed and dresser from ModShop. The pieces are exceptional! The showroom has a great selection, but is only the icing on the cake. I worked with Cara, who is a skilled, professional designer and was a tremendous guide in this process. With her assistance, Ive chosen my dining room furniture to be ordered very soon. Since this is custom furniture, the estimated wait for delivery may see like a long time, but it is absolutely worth the wait. You wont be disappointed. I highly recommend ModShop - make sure to ask for Cara too.
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A Private User
I love the store and the products, but the girls that work there are numb skulls. They told us the turn around time was 8 days and it took 3 weeks to get our order. When we finally got our order, there was a mistake so they sent us a floor model. Instead of following up with us, we had to call repeatedly and remind them that we needed the correct item. Too much babysitting for the price!
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Amber Burroughs
The quality of the furniture is great but service here is puzzling. I ordered a customized sectional and it was extremely hard to get any kind of communication along the way. there were several delays which could have been avoided on their part. other locations seem to have it together but LA store is a bit of a mess.
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Nichole Monserrat
High Quality Sofas! Thank you for making it all easy for me, hassle free, fast transaction and they are very understanding. They made sure everything was as per requested. They are professionals, they know what the clients needs. Will recommend you to my friends. 5 stars
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Wil Marsh
My second custom piece credenza was just delivered. Absolutely love it. Wonderful sales people here in this branch that helped me make up my mind in choosing the best color for my credenza to match the theme of my house. Would definitely recommend them.
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eric ervin
As a furniture maker myself, I read comments like the one above and its frustrating. FYI 6-8 weeks is a normal lead time for custom furniture. even if its just a customized size of an existing piece.
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Emma Smbatyan
Its been 8 month i ordered furniture still dont have everything. They said 6-8 weeks . Full of lies one after another! WORST RETAILER I HAVE EVER DONE BUSINESS WITH! Save yourself the headache!
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A Private User
Overpriced and seems no products are available in a month. Everything is 6-8 weeks lead time.
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Johnny George
top notch across the board! quality product and staff
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Angela Vicari
Love this place! Great Service and Staff!!
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Rebecca Buehler
Beatiful furnishings great staff
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