Category: | Screen Printer |
Address: | 1243 S Boyle Ave, Los Angeles, CA 90023, USA |
Phone: | +1 323-261-8700 |
Site: | dtlaprint.com |
Rating: | 3.8 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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Amanda Herrera
Dont waste your time with this print company! They may initially say they can get your order done in time and respond quickly to you, but once they get their 50% deposit they go ghost on you and never complete your order. Do not trust them!!! Their owner Michael said he can get our prints done in time, then once we dropped off the product and gave him his deposit, he responds to us the day of pick up saying he cant get them done because of the quality of the material, claiming they were polyester when on the tag it clearly said 100% cotton. He said he would just return our deposit, but when I tried to call him several times and left messages with his receptionist they kept saying he was "out of the office". I didnt believe this one bit so I went to the location myself to confront them. When I got there the receptionist who was clueless about everything, phoned Michael and said that I was there to see him. She said he would come out, I waited 45 minutes and Michael never came out. While I was waiting, the receptionist kept answering calls and would put people on hold, then would phone the person they were requesting to speak with and they would tell her to tell them that they are not at the office, she would then get back on the call that she had on hold and told them exactly that. SHE DID THIS TO EVERY CALL! Once I heard this, I sternly requested to see Michael ASAP. Then 10 minutes later I saw a guy walk past me and gave me a smirk as he walked out the door. I had a funny feeling that he was Michael so I looked him up online and found a photo of him and it really was Michael who just walked out right in front of me and gave me a smirk. To keep the story short, they continued to lie to me while I was waiting there and only came out with 23 printed bandanas (which looked perfectly fine! But I could tell they did them while I was waiting) And gave me the rest of the 488 blank bandanas just to try and get rid of me since I kept pressuring them for answers. She said shed work with Michael the next day to get me my refund. Again, I DID NOT BELIEVE THEM. The next day I went again to request a copy of my refund being issued or a check/cash in-hand. This time the receptionist recognized me and told me more lies of how nobody was there to see me. I told her if I did not receive a copy of my refund being issued by Monday that I would have my attorney talk to them. We are still trying to get our refund, but I strongly believe that they are just SCAM ARTIST who dont do work and just keep your deposit. They need to be shut down!!! DO NOT WORK WITH THEM!!
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Ashley Alexander
My company has been working with DTLA and the owner Michael since 2012. We found them after receiving some sub quality printed shirts from another printer. At the time we were a new brand and were only doing small print runs, but the images were photo-real and required skilled printers. Michael and his awesome staff helped us in ALL aspects of production- from artwork to packaging of finished garments. Weve done small production runs as well as up to 20k units of a single style with him and have never had a serious issue. Issues come up in production all the time, some big and some small; DTLA has always bent over backwards to resolve every issue and make sure we get our orders out in time. They stand by the quality of their work and the final product always reflects that.
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Steve Slater
DTLA Print has proven themselves to become a partner I can trust and rely on with my businesss growth and expansion over the past few years. With every project we have given them they have not only provided the highest customer service through each step but they have delivered quality products consistently. My clients are happy making me happy. I would highly recommend them for screen printing and finishing services. The fact they do both of these in one location has taken plenty of stress off of me allowing me to focus on what I do best, which is not production logistics. Thank you Michael & Elizabeth for your help over the years and many more years to come. Steve
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mariya wel
I had an amazing experience. I am a total screen printing newbie, i showed up like an idiot with hand drawn concepts and no idea what i wanted. Michael took care of me, he explained everything to me and patiently digitized my two pictures as well as helped me figure out the colors and even the fonts etc, he spent 4 hours sitting there with me, basically making my design printable, for my poultry order of 120! Next print job i will be so much more ready. But anyone looking to silk screen print this is the place, amazing rates, no minimums and the customer service just blew me away!
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I Am Muse
Fantastic printing capabilities and great customer service! DTLA Print was very accommodating to our needs and fulfilled thier promise of ETA delivery date. Our shirts turned out amazing ! The quality of the prints were fantastic. The time frame to receive our order is minimal, the expense is nothing compared to how the quality turned out and they always send a preview before printing. What more could you ask for from a printing company?? I highly recommend this company and I know for sure that we will use them again for our next project! IMG_9379.JPG
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Stephanie Gonzalez
Come here if you want your brand to stand out and last. These people are not for the Joe Schmos of the world. They do cut & sew, sublimation, and screen printing all in their LA headquarters. I drove by their location every day on my way to work, we do a lot of over seas manufacturing but use DTLA for our quick turn items and chase styles. Super helpful and pleasant to work with.. You guys need to open an overseas factory soon so we can do more business together!!
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eric kennedy
These people know what they are doing, they ship world wide, work with all the major retailiers and distribution centers around the US and are on time, every time. They focus on quality and it shows in the work they put out.. We came back from Magic at Vegas and with their help we are shipping over 15,000 units a month to Nordstrom and Urban Outfitters... I dont know where I would be with out you guys!
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Lil Fubu
Everyone was extremely helpful. I designed 5 different graphics to be printed on sweaters And after I submitted my artwork they called me right away to suggest different printing methods that would be best for my production. They have a lot of great ideas for printing. I love the way my order turned out! The order arrived promptly and my team loves the shirts! Thank you!
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Nicholas Lopez
Basically if you want something that is high quality and more customizable than your basic American Apparel tee I recommend these guys. They are slightly more expensive than the others but in my opinion it is worth it. I guess the saying goes you get what you pay for right? I use them for all my more difficult items and for my larger higher end clients. Highly recommend!
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Natasha P
These guys are great. Michael and his team are super creative and they can take a project and run with it. They are really nice, helpful and patient too! They have done many printing projects for our company and we have been very pleased with the process and end result. If you need quality prints, DTLA Print is the go-to place to get it done. Thanks guys! :)