Big 5 Sporting Goods

Category:	Sporting Goods Store
Address:	4780 Pacific Coast Hwy, Long Beach, CA 90804, USA
Phone:	+1 562-498-7994
Site:	big5sportinggoods.com
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–9:30PM 9AM–9PM 9:30AM–8PM

Location

Photos 51

Reviews 42

clopezmkit

I am concerned with the treatment I received at the Big 5 in Long Beach off Pacific Coast HWY by an employee named Sara. I walked in to the store due to a price adjustment as I purchased a firearm a little over two weeks ago which is now on sale. I was told to wait for the manager as I did pateinly. Once I spoke with Sara she told me she would not adjust the price as all firearm sales cannot be refunded or exchanged. I politely told her I am not requesting for either one of those request. I am asking for an adjustment on the sale price I paid for two weeks ago. She goes on to show me a pamphlet that states nothing about adjustment price policy and I state to her that what I am requesting is not on this pamphlet. In her words she states "well I am not the manager and even if I could do anything I dont touch firearm sales. You will have to come back tomorrow." In all honesty I didnt like the fact that she identified or was identified as the manager yet she recants this title after I state my concern. Also, I didnt like the fact that I got treated to what I feel was different simply because I bought a firearm at this location. As an American and long costumer of Big 5 I do not deserve to be treated with trickery or disgust simply because I purchase these outdoor products. I write this concern in hopes that this changes conduct and clear policy not just for me but for any costumers that dare walk in through those doors. At dicks sporting in cerritos I have never been treated in this manner. I am honestly considering telling all of my friends and family to reconsider their purchases at big 5 in the future.

Joey Hernandez

One true hallmark of the Big 5 Sporting Goods. The staff really helped me find a specific shoe I was looking for and he took the liberty and located my specific size while going out of his way. I like the store itself and how well maintained it was. I can say though it does not get any awards on appearance as it does feel cluttered but whatever you have to do to keep prices low I suppose!

Daniel Ramos

There was a huge flood not too long ago and I was trying to cross a 3 foot deep river of water to buy some boots in the store. Upon soaking myself to my knees, I was congratulated by the store manager, and then found that the boots I had been intending to buy were on sale.

A Private User

I was here for at least 20 minutes and there were representatives to assist me. At just about any other place I go to, there are always associates out on the floor that at least seem enthusiastic to assist you.

Poy Huang

Sporting goods store with a decent selection and OK prices. The staff was friendly and helpful. Did not purchase anything during my visit as the item I wanted was not in stock.

Seannie K

Awesome experience. Needed some football receiver gloves or of satin. Employee went to the back and brought out a box of them from storage, saved the day.

Rachel Harbut

Usually greeted upon entering- Often have a good selection of discounted shoes (in comparison to the rest of the store- where products are over priced).

Samuel Newman

Who Woulda thought that Big 5 with survive over all the other Sporting Goods options but this place really does do a good job at having a good selection

Daniel gomez

Pretty helpful and attentive when looking for something they will try and assist you the best they can to get you the product you are looking for

Jena Borzilleri

Reserved a canopy, picked it up. They waited for me to pull up an email coupon and kindly brought my new canopy to my car . Love my big 5.

Kelsey Cohen

Better for team sports than outdoor recreation. Convenient location doesnt make up for limited options.

nate cooper

Dose not seem very well run, and kind of messy, but good deals on some of the stuff in there

Angel Duran

Get what you need and get out. Crowded store setup, and lacking customer service.

Lily Ana Gelfgren

Me encata esta tienda.