Jared Vault

Reviews 3

RO

rodney bledsoe

Jared was a terriable experience I usally dont write reviews but I had to with this one... so I wanted to get my gf a ring for her b-day purchase the ring waited two weeks to get it... finally got it she had it a week and the pearl falls off... had to drive all the way back there I live 45 min away to send it back to get it fixed waited another two weeks then drove back agian only for them to tell me that there was several diamonds missing so now I ask to return it the guy tells me I cant because its past the 30 days... she only wore the ring for a week finally I had to call costumer service and talk to someone higher up..... never shop here never purchase from here their rings are rigged and the people there lie and are terriable

SE

Sean

The Staff here is not patient and not understanding. It is "their way or the highway" thinking. They go against what other stores in CA say about getting store credit. I asked their staff member what the Clarity of a diamond was, and they said G-H. G-H is on the Color scale, not the Clarity. Knowing the 4c’s of Diamonds should be a prerequisite if you are in the diamond business. Buyers beware of crap certifications. Some certification companies accept money to rate the diamonds higher. I had much better luck at the Mountain View store. I would not even trust this place to clean a ring much yet buy it here.

SA

Samantha Lopez

Julie is wonderful. Excellent customer service. Doug is is very helpful as well. I will continue to get my jewelry from Jared Vault.