Vons

Reviews 37

CA

Carrie

Some of the rudest staff I have ever come across. Everyone there seems dead inside and just over all just in a horrible mood, they act like they are bothered by you. Even the cashiers roll their eyes when you walk up, as if you are bothering them to ring you up. I dont know if they are under paid or what, I know Vons has been going down hill for a while but geez leaving a store feeling ashamed for shopping there is not very nice. The bathroom is also appalling evertime I come in, just very filthy and smelly. You can see through the stall doors and they dont latch properly so if someone shuts the next stall hard enough your door may pop open. I have decided not to visit this store any longer.

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T Alvarez

I found the florist to be extremely unprofessional. She was putting together an arrangement for another customer when I arrived. I told her that I also needed an arrangement, but that I could see she was busy. I told her that I would be back in a few minutes. She exclaimed that she was going to lunch after she was done with what she was working on and that I wasnt "going to get it right now".... She was very abrupt and seemed unconvenienced. I feel she could have been nicer, and much more professional. For example, she could have stated that she would be happy to help, but at a certain time, etc... She was customer service challenged, in my opinion.

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Mike Balian

Im rating the entire store... selection, deli, bakery, pharmacy. The selection of produce, meats, and grocery are average for a Vons. Deli has average selection, but expensive for what you find. The deli workers dont have much experience with cuts. The pharmacy is poor overall as far as service. Some of the techs are excellent, but others who I see more of bring down their scores dramatically. The only reason I go here is because its on my way.

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Mike

I used to love their sandwiches the older lady working deli is amazing but lately they have new hires that take so long to make a simple sandwich. Last week I went in and the deli young lady took 15 minutes to prep and toast my sandwich. Time wasnt the issue, the issue was that she gave me the end part of the bread when they usually throw that away. I asked for the manager and they replied with "shes busy". Terrible customer service .

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Maria Anderson

No one at bakery to help you. Stocker was right next me and offered no assistance. Go to customer service for help and no one there either but one cashier has 2 baggers. Not the 1st time enployees are unwilling to help or too busy talking. Looks like Winco and Stater Bros has gained a customer.

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Kimberly Lopez

Always get bad customer service when I go. Judy the supervisor is extremely rude and the Night manager John is no better. Unfortunately I work during the day and come here out of convenience after work. After my last experience Id rather just drive the distance to Ralphs.

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Anthony Torrez

Supervisor Donna S. Has a bad attitude. You can catch her rolling her eyes at customers. I caught her yelling at two kids selling chocolate in front of the store. She didnt know I was on the other side of the pillar. Everyone else has a genuine smile.

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Efren H.

The manager has been rude which is a bad sign. After asking for a price adjustment because they had incorrectly labeled an item he ran around the store looking for the item. He clearly doesnt even know the layout of his own store.

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Jordan G

Vons always has what I need and the produce selection is excellent. The issue always comes with check-out. There are never enough competent and experienced tellers. This store would benefit greatly from a self-check-out lane.

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Harry Carey

The place is nice and clean, the people at the deli counter can be really rude. Ive seen them argue amonst themselves too.If it wasnt for the bad experiences at the deli counter. I give this store a higher rating.

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Freddy Ibarra

This is the second best groceries store that I have been to. There is plenty of items that are not offered elsewhere, and the place is well-kept. The people are very informative, including the Starbucks workers.

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Jean Harlow

2 yrs ago, I was shamed in front of costumers, my payment was 300.00.have card,cut it up.i stick with staters.ppl who care.so embarrassing, never von again.never went back,dont care about pricing. .....rude.

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ryan bailey

The last 3 times I visited this Vons check out took over 15 minutes. There is absolutely no sense of urgency amongst the staff and who ever is in charge of scheduling needs some serious help.

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Angela Carrigan

Huge Vons! There is an excellent selection of food here. Very glad to know that the staff takes pride. Every section was clean and neat. Starbucks Coffee is inside also.

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Ufokiban M. Edu

It is a grocery store.... the layout does not feel very open and both times I have gone it is always gloomy. They need to adjust their lighting system.

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Erica Wescott

Service is always awful. Awful. Prices are high and selection limited. The produce department was recently renovated and it is a big improvement.

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Jaspreet Kalsi

Well organized store, long lines only 3 checkout lines open with long lines. Employees randomly roaming around while customers waited in long lines.

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Heather Brown

Vons has a great selection of items for sale. From a flower shop to deli, bakery and meat counter. The customer service is always wonderful.

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Erik Perez

Lines can get crazy and there are not always enough cashiers to open the lines. Other than that, it is one of the best Vons in the area.

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Linda S

Good store. It has lots of great selection. Love their fresh produce department. Fresh salsa, guacamole, fresh fruit and vegetables.

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Lovercation Made Luxuary Music

VONS IS A GREAT PLACE, THERE IS A STARBUCKS AT THE LOCATION ON BASELINE & CHERRY IN FONTANA, CA WHERE I WRITE SONGS SOMETIMES!

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Meka

Clean and always stocked. I like that they have a Starbucks inside of the store. I also love their selection of fresh flowers.

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CA

Carol Wasowski

This Vons has friendly helpful workers. It is always clean and organized. Plenty of variety. Great floral department.

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Dr. Darnell Banks

Always clean. Lots of produce, always the freshest produce. Staff is courteous and friendly. Pleasant atmosphere.

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alexis zurita

Great shopping and ladies and gents there is a star bucks in the store so you can shop and drink your tasty drink

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melanie steidel

Bakery staff as well as cashiers have no clue what customer service means. All were rude and not helpful at all.

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Allan Jay Garcia

I like this supermarket. It has a Starbucks inside. Better than the Ralphs closer to me. I wish it was closer.

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Eppi Espinoza

Exelente . Cashier exelente actitud

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Alicia Park

Vons always has a good selection of the items I can eat. Their organic sections have lots of choices as well.

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C Y

Overpriced!! Watch out for fine print on signs!!!! Grumpy workers and "manager" is condescending!!!!!!!!

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Victor Ona

Great service and reliability always from Vons employees that is why I shop there as a former employee!

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MA

Maxine Coronado

Clean store, great selection and a lot less crowed than a local competitor. In and out made easy!

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annette Burt

I love this Vons. Everyone are so nice and helpful. And also I like the lay out of the store.

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Mady Aoz

Love the bakery & frozen section & not to mention the Starbucks in this store (lesser waiting)

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Nick Paez

Good customer service, well stocked, but a bit pricey unless you know the ads and specials.

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Greg Martin

Nice store with helpful employees. Alway get hit by panhandlers in the parking lot though.

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Brooke Burdick

Too many bad experiences shopping here. Ill only do it if it is a last minute emergency.

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