CVS

CVS, 5420 Dewey Dr, Fair Oaks, CA 95628, USA,

Category:	Drug Store
Address:	5420 Dewey Dr, Fair Oaks, CA 95628, USA
Phone:	+1 916-864-4803
Site:	cvs.com
Rating:	3.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 27

Reviews 16

Cat Lover

How CVS treats disabled people. I wemt into this location last week to shop. I finally found a location that had the Persil laundry soap that I had a rain check for since Nov 2016. I got the amount that the rain check was for and proceeded to the cashier. The guys name was Lon, I informed him that I had said raincheck because I know they have to manually.put it in (a courtesy for them) He inspected my rain check and said this is expired! I said your policy is "they never expire" he told me "I am going to have to ask Linda if she will accept this" By that time I was irritated he and this Linda were going to make their own rules. This Linda came over amd instructed Lon to manually over ride. Then I produced my coupons for the detergent. He told this Linda still standing by that he didnt think the system would accept rain check and coupon. I asked why? when your sales are active and I have a coupon it works just fine? Why would I be penalized for your not having stock in for so long? This rude and nasty duo spoke under their breath and were beyond nasty! Finally because between the two of them they couldnt figure out how to complete the transaction , he said you will have to.choose one or the other I cannot force the machine to take something. I informed both of them, this is the first time I have been told this or treated so rudely. Linda even made a few snide comments about the sloppiness of the rain check?! I didnt write it ?! I left upset and in so much pain because I stood so long waiting for them to figure this out! I was recently diagnosed with Cancer and have had several spinal surgeries that standing in one place too long causes me great pain. I called CVS HQ the next day, spoke to a Desiree and she apologized and said a manager or District manager wpuld get in touch , they never did. My daughter has them both on camera proving the incident hapened the way I said . Screw CVS ! I will never come back & will tell everyone about the way I was mistreated!!

Ryan Olson

This place has some deals some times. Rode a bike down there one time and took a back pack.. they didnt like that. I like thier commitment to a healthier us!

Mali Saetern

Great customer service!! Managers and worker are Super friendly and always helpful. Thank you so much for making my shopping very wonderful every time..

Muhanad Al Obaidi

Only one person work in the pharmacy taking care abut drive through and the costumers inside making us waiting for an hour in the line

Beryl Dimanche

Terrible CVS. Very messy every time I stop by. The floors are filthy and the counters dirty. Quite disappointing.

Katy Allen

Always polite to me never a problem with anyone or any situation while shopping. Always very accommodating.

lenith inso

Pharmacy workers absolutely do not know their jobs and really dont care about the customers what so ever.

Illa Blue

The pharmacy is open 24 hours. Great pharmacist as well, very helpful.

Trevor Blake

A great place but service or pharmacy members suck