ClickAway Davis - Verizon Store + Phone Repair + Computer Repair

Category:	Cell Phone Store
Address:	500 1st St #5, Davis, CA 95616, USA
Phone:	+1 530-554-1281
Site:	clickaway.com
Rating:	2.2
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–6PM

Location

Photos 6

Reviews 15

Karin Petrites

In their defense, they bought me out of a fairly-new (and terrible) phone (which I had gotten there) so I could get a new one from them. But then they refused to honor a quote that they had given me, claimed they had never made such an offer, and repeatedly insisted I was confused about which product I was asking for. Theyre limited in what they can do because theyre a premium retailer, and what they can do often takes a long time - this isnt their fault, but just a warning if youre needing someone to quickly do nimble tricks with your account. tl;dr just go to a corporate store. Itll save everyone a massive headache. Update re their response: oh no, you did not try to call me multiple times. You called once, to offer me a used phone, and given the business practices I experienced at your store I would strongly prefer to have no dealings with your store ever again. My bill is significantly higher than a) what it should have been, given your original quote; and b) what you then told me it would be after I noticed the error and complained. If youll honor the original device payment you quoted me, then Id be delighted. Frankly I doubt that will happen.

Eric Matthews

I usually dont leave reviews, but after the outstanding service that Sunny provided I thought I should. I had an issue with my brand new Apple iPhone 7 and went to see them to fix the problem, after Sunny fixed the issue he went through a tutorial on how i can avoid that problem in the future. He also noticed that I didnt get around to getting a case or tempered glass for my phone and gave me a great deal on both! As we were discussing my problem of always dropping my phones he suggested his in-store insurance which is a no brainer for me since it was unlimited screen repairs for $149, when the usual cost to replace this screen is $199. Great service all around!

Robert Moltzen

This place really had me consider leaving Verizon even though they are different entity. Promises of lower rates and more add ons just to be told that my bill would be higher right before closing a deal. Purchased a power cable threw them out of desperation, paid 3 times as much, which was my fault but when it no longer worked after a month they would do nothing for me. Terrible place. Go to another location, even if you have to drive 30 minutes out of your way it will be worth not dealing with the headache of this branch.

Daniel Cervantes

This place is a scam. All they try to do is sell you new items and disregard any concerns you have with your existing account. I payed for an expensive insurance through them and once my phone got a minor problem they stated that the insurance did not cover it. And instead tried to sell me a new phone and increase my bill. I called tech support and they fixed the problem in 10 minutes. I cant wait for them to go out of business. May they go broke soon.

Jeff Baker

Do not buy anything here these guys are scumbags. They sold me a screen protector which bubbled up a few weeks later and would not replace it then told me to get the F out of their store when I questioned them. Low class scumbags. I wish I would have looked at all the bad reviews here and on Yelp before I went there.

Acropetal Landscapes

I was to have a line turned off and have a phone shich to an exiting line. "Customer Service" representative that did not help was rude and offensive. From now on I will take my business somewhere else and switch my four lines to Metro PCS. verizon loosing customer in davis one at a time.

Andrew Barrera

I like this Clickaway Verizon location because its convenient, Davis Commons off 1st st. Sonnys knowledge of the different phone features is extensive and he saved me a little money with my Verizon plan. I recommend this location.

John Cunningham

Talking heads with no idea of what they are actually doing. They had are paid very well, apparently. It was pretty insulting of them to tell me that. Whatever they tell you, just remember. Nothing is free. Far from it.

Steven Callahan

ClickAway Verizon Premium Retailer out in Davis is awesome. Best prices and fast, honest, and friendly service every time. Skip any other Verizon store and go here. Way more solutions and much easier to work with.

Krista Sedgwick

I have had so many problems going to this location. You are better off going to a different verizon in davis. This store is only interested in selling, they could care less about actual customer service.

Joe Zimmerman

I was a bit wary going in, considering the bad reviews other people have left. The staff was incredibly friendly and they got me a refurbished phone replacement quickly and with no hassle.

Robert Lynch

About as good as you can get for a cellular vendor. Lines arent too long. Staff knows some stuff, only a little bit of pressure to buy the more expensive options.

Heather Steele

All of the guys at this store were so helpful and knowledgeable. They made buying a phone easy (something I thought was impossible.)

Andrew Greenwell

Nice in person, however they have taken nearly a week and a half to replace my cell phone battery. Very slow service.

Henry Joseph

Very helpful and professional. Had a great experience. 11 out of 10... thats right my scale goes to 11 ;)