Ulta Beauty

Category:	Cosmetics Store
Address:	257 E 17th St, Costa Mesa, CA 92627, USA
Phone:	+1 949-650-0573
Site:	ulta.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 80

Reviews 13

private info

I spent a few hundred dollars which is normal every time I go to Ulta & this is the second time they didnt put all my products in the bag. This time it was only a 12 dollar nail polish & when I left the store I went next door to eat outside & was going to paint my nails & sure enough the polish wasnt in my bag. I immediately went back & the manager said I must have lost it in my car...I didnt even go to my car so I had to buy the polish again. I will never shop at ulta again. Bad customer service. Ive never returned anything there but going to take everything back now that I thought about how rude she was to me. Going to call now & get the managers name & will add it to this post. Be careful at ulta & check your bag before leaving.

A Private User

Ive been to this location before and customer service was well, but oh my word was it HORRIBLE today! Not only when I walked in did they completly ignore me but when I tried asking for help they couldnt have been more rude. As I walked towards a hairstylist (yes we made eye contact and she saw I was heading towards her) she started walking away from me and started talking to her coworker as if I wasnt there. Sad to say that this was my last time going there.

Christle White

Staff is super helpful, pointing out sales that you would otherwise miss. It always takes a lil to get through check out, but be patient. Staff are kind, cheerful and attentive. I feel like Im being treated like a movie star from their superior customer service.

Katrina C.

I prefer this ULTA over the nearest one in Irvine/Tustin due to the well maintained displays. They rarely have prices missing or products misplaced, unlike the aforementioned one where employees dont seem to care to upkeep things in order.

Tiana Valdespino

Perfect place for a one stop shop! Not in a regular "mall" or busy shopping center so its not usually crowded. It is mostly surrounded by restaurants so the parking lot can be packed by lunch time

Alondra Ruiz

There are many brands to choose from. Store is clean. Staff could be a bit more welcoming and helpful if they wanted to.

Sally Campbell

As all the Ultas they always have a good selection. But compared to others no offered there help.

Mai Hoàng Anh

The staffs were nice, and the store has almost what I saw in the flyer

Joshua James

One of the best places to spoil your girl

Jim Bieda

Very courteous staff and good selection

A Private User

great variety. great coupons. :)