Category: | Jeweler |
Address: | 3333 Bristol St #1843, Costa Mesa, CA 92626, USA |
Phone: | +1 714-549-3545 |
Site: | benbridge.com |
Rating: | 2.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6:30PM |
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Johnny Nguyen
My wife ordered my tungsten wedding band here in a size 7.5. After our wedding day, I noticed that the ring was a bit loose and so we went into the store to measure the ring size. Its a size 8. Because tungsten rings cant be resized I would have hoped Ben Bridge would have conducted a quality control check on something as important as wedding ring, but nope, no such luck. When discussing my options with the sales associates, instead of admitting to the mistake, they suggested that I eat more salt or gain some weight so I could fit the ring better; or, I could buy a new ring. So because of their mistake, I get insulted for my size or I get to increase their sales with a new purchase? Yes, that is the Ben Bridge way. I wonder if the ring was sized too small if they would have told me to go exercise to shed some pounds. I will not be going back to this store and have lost faith in the brand. My advise is to shop elsewhere unless you want a bad experience.
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Yulanda Gentle
I had my anniversary ring custom made at Ben Bridge Jeweler and my Husband was very happy with what they created.This place has an aura of magic about it. There staff is very friendly and Daniel is a superb Jewelry artist. I will sure to back!
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Jason Britton
great selection but youll pay full sticker price - these folks dont haggle
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Fernando Ortega Espinoza
Bad place