Papers & Petals Bridal

Category:	Bridal Shop
Address:	1419 Burlingame Ave # G, Burlingame, CA 94010, USA
Phone:	+1 650-347-4074
Site:	paperandpetalsbridal.com
Rating:	3.3
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–4PM

Location

Photos 4

Reviews 10

Jennifer Inverno

Georgette is amazing! She is accommodating, honest and direct, and mindful of your shape and budget. If you want someone to tell you what you want to hear, i.e. that every dress you try on is amazing, dont go to Georgette. She will be honest and direct with you. She will tell you that a dress does not come in your size. She will tell you that a dress is not flattering for you. That is ok! Dont take it personal. Love your body today, and trust Georgette. She will have the perfect dress for you, and she will spend hours with you to make sure you are happy as can be! Be sure to make an appointment ... walk-ins will be asked to make an appointment. Respect the bride she is servicing and know that your time will be respected as well. My wedding is in August, so I needed to find a dress quick. I found Papers and Petals on a Google search for bridal shops near my office. I called at 11 am and Georgette was able to see me at 1 pm the same day. She and her associate spent 2 1/2 hours with me trying on every dress that I thought I wanted for my wedding. Then she brought out the dress that she thought would be best for me. It was a satin, blingy ballgown ... everything I thought I did not want. I put it on and BAM! That was it! How did she know? I was ready to purchase, but said to her that I needed to think it over because I was really wanting something in organza or tulle (I did not make that clear when I started. Brides - BE CLEAR). She said to me, "I have it in Organza". I put it on and that was it ... Naturally for me, I had buyers remorse. Did I pick the right dress? Is there anything else that I want to see myself in? I had doubts. So I called Georgette that evening and expressed my concerns to her. She put my order on hold and scheduled me for another appointment the following day. I came in and tried on several more dresses. During the course of another 2-1/2 hours dress-up session, one of her previous clients came in to show off wedding pictures. That was a special moment. It showed me that Georgette does connect with her brides, and she stays connected. To sum it up, after another 15 or so dresses, I decided that my decision on the Organza Blingy Ball Gown, guided by Georgette, was the right decision. Im going in next Monday to try on the dress with shoes ... because now I cant decide on which shoes to wear!

Krissy Lukins

DO NOT CHOOSE THIS BOUTIQUE. This experience was absolutely horrendous. I am a bridesmaid in my brothers wedding, and his fiancée decided to order from Paper and Petals. After waiting for my dress to arrive MUCH later than it was promised, I was told that I needed to come to the boutique for a fitting. The shop refused to allow me to schedule a fitting for the weekend, which was frustrating. I scheduled an appointment and sat in more than an hour of traffic from San Francisco, then arrived at the shop. I was rudely greeted, and left alone in the shop for several minutes while they went to find my dress (since I had an appointment, I would expect them to maybe have my dress ready to go?). I tried on my dress that was about 6" too long. As this was a fitting, I thought she might help me pin my dress or give me feedback. Instead, I was told "the dress looks like it fits ok. You should take it somewhere to get hemmed." I dont know why I had to bother to drive to this store on a weekday to be treated poorly and pushed out the door. Clearly, this shop cares about making a sale. Once they have your money, you are worthless to them. Deplorable customer experience, and every member of the bridal party had similar or WORSE experiences.

A Private User

If I could rate this place zero stars I would. Thee most horrible service ever. We walked into this place to purchase up to 18 dresses for a quince and we were told to sorry but not today. With the most unprofessional attitude by Gertrude and some lil girl at the front desk...who by the way had no clue how to speak when asked a question. Very very very rude people. Do not waste your time. I really ignored the other reviews and thought to give this place a chance but it was nothing but a huge mistake. Never again will I go here. And as an event planner I will never refer a bride to this store

Karen Budell Parsons

Georgette and the team did an amazing job! They had a great selection of the wedding dress styles I was interested in, and even suggested other dresses I might like in my price range. In the end, I found the perfect dress, and they did a beautiful job with the bustle and alterations! It was a very personal and special wedding dress shopping experience from start to finish, and I highly recommend looking here for your wedding dress, or even bridal accessories, shoes, and dresses for bridesmaids and mothers.

A Private User

This is a very poorly managed store -- and the people who manage it couldnt be more rude. Heres a suggestion -- do a Google search on this store and read all of the horrror stories that are written up on other review & yellowpage sites. If you are looking to rent a tuxedo, I would *strongly* suggest a place whose sole business is tuxedos. You will get better selection at about half the price, and if youre late for any reason they will usually cut you a break, **unlike this store.** Awful.

Jessica Freis

Stay away!! Please listen to all the bad reviews of this place. Id hate for other people to have gone through what I have. Horrible customer service. They may seem ok when you are in there trying stuff on, but trying to get your dress is a nightmare. They are so unorganized, and now I MAY NOT HAVE A DRESS FOR THE WEDDING BECAUSE OF THEIR INCOMPETENCE!! Dont go!!!!

Melissa Berg

Got all of my bridesmaids dresses here and they are absolutely beautiful! Had one hiccup along the way but Georgette was nice enough to take care of it and made my experience seamless. Thank you for all of your help!

Alba Zhou

The lady really knew what she was doing! Shes a good person to trust and she is very helpful to the bride, especially on budget types and things.

A Private User

Terrible customer service, rude and ignorant staff. Dont spoil your wedding gown shopping experience and your day, go elsewhere!

CAROLE CLINE,CRS REAL ESTATE BROKER

I would reccommend Papers and Petals to anyone. Georgette and her staff are extremely knowledgeable and professional.