Walmart

Reviews 11

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Denette Monet

Yesterday my husband and myself went to the Brea store to make a purchase in the Electronics Department. Toby the department manager at the Brea store was so helpful. He indicated that the product we wanted to purchase (Asus 64 GB Tablet 379.00) was out of stock. Toby offered to call another store for us to make it convenient so we wouldnt have to run all over town. The closed store was in Orange and the availability of the sale item showed two left. I know that items like this go quickly so to drive 15 miles one way I though we might have the Orange store hold it for us. Toby called the first time and the front desk at the Orange store put him on hold and then hung up on him. He tried again and in a very pleasant voice said please transfer me to your electronics department. My husband and I waited for over 25 minutes while all the phone did was ring. Toby was embarrassed to have to tell us when we asked what was going on. The department wasnt answering the call. Rather than make him wait any longer on hold for this more than incompetent store in Orange to bother to answer their phone my husband and I decided to leave and just drive over to Orange. We thanked Toby for his time and effort, my husband shook his hand in thanks and we left. On the way out of the Brea store we decided rather than driving over to Orange on hope that there might me a tablet in stock we decided to go to Best Buy instead. I made my purchase and even got a better price than Walmart. I will never go to Walmart again based on the fact that I honestly believe that Toby is the only employee that has any professionalism and common sense. Just because Walmart offers Lower Prices doesnt mean they should combine it with Lower Customer Service. Im hoping that somebody from the Orange Walmart store reads this and advises their people to step up their game. I highly doubt it, but I can hope. I also hope Walmart will view Toby as an exceptional employee, learn from him and employ other leaders like him.

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Todd Flink

Professional drivers are NOT WELCOME here. Rent a cops clearing the lot at Midnight saying there is no over night parking as per property owners rules. No signs posted regarding this policy. When I pointed out there was a camper parked "overnight" I was told he was next. Rent a cop knew I would be watching from across the street so he made some half assed attempt to look like he was getting them to leave also... he never left his vehicle and approached camper.... as he had with me. He had not left my vicinity until I had left the lot... not the case with the camper. Returned to lot... took pics of 2 over night parkers and confronted rent a cop who refused to give me his name or companies phone number.... told me not to come back on the lot and followed me to the exit of the lot. Googled the company name on the side of the car and called. Reported a complaint to the company he works for.

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Andy Sze

The tire and lube center is horrible, but its across the street from my office so I end up taking my cars there. Its a trade off of time saved vs. competence. The employees are unmotivated and have zero customer service. They use an impact wrench on my wheel lock key (big no no damages the key), they got my floor mats dirty, the tire that I ordered arrives but they couldnt sell it to me cause it wasnt received into the system and no one knew how to do it.... etc etc. I hate coming here, but they were one of the few places that could get my tire within a day or two and literally across the street from my office, so I come here several times a years for menial service.

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monique inigues

Worst Walmart EVER!! Customer service needs to work on answering the phone Correctly. Seem like I was calling my relative with the way she answer my call! Waited almost 30 min for them to answer for a simple question. I had to give up and call back! All employees look like they dont want to work there. Asked a girl with a yellow vest for a question and she rolled her eyes . I had to walk away! Very unprofessional. If they had an option for zero stars I would Rate that! NEVER COMING BACK !!!!!! Dont shop at this Walmart extremely low customer service!!!!!

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Christopher Kouza

Your basic, familiar, Walmart store. Not a particularly bustling store, so your chances of getting in and out are relatively good. Even the line for returns is usually not bad. This store wont satisfy all your food needs. The selection of produce, meat, and frozen food is limited. Ample parking. Automotive service around back. McDonalds located inside near the main entrance. There are often solicitors for charity or other causes outside the main entrance. The store has a side entrance via the outdoor nursery.

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Desiree Miller

HORRIBLE! If i could give no stars i would. I called the BREA store to see if they had something i needed. Got hung up on a couple times by the same girl. Was told she wouldn’t check to see if they had what i needed. Waited on hold for an assistant manager forever then was told they couldn’t find him. Ridiculous. i had the SKU number of the product that i was looking for and already went to 3 Walmart’s looking for it. i won’t ever shop here again. Target it is from now on.

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Gaby I

8:25 PM, I go to photo dept for some passport pictures...knowing the photo Dept closes at 9pm...and knowing passport photos take less than 5 minutes to print. The only person that is trained to do this...is out to lunch! Seriously!! She comes back sometime after the photo dept closes and leaves by 10 pm. Not very customer service friendly. I understand shes entitled to a lunch...put within the hour of closing?

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Fish

I do not like this Walmart. I prefer to drive an extra 5 miles to go to the one on harbor and Imperial Highway. This store is so unorganized and it seems to be lacking in so much stuff its very hard to find things. I just dont feel comfortable in this store. There are much more aesthetic looking Walmarts nearby. Whats really sad that they dont have a deli that needs to be fixed.

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Pete Ting

Was there to buy ammo, there was no cashier available, after 20 min. I asked the cashier at the tire center if i can get aome help he got on the phone and called for a manager. After 20 more minutes an employee showed up and ask to help but only managers can sell ammo. She called for an manager twice in 15 minutes but again no one came over to the counter.

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Emily Irving

This store has horrible employees that dont care about their jobs at all. I mean I get that its walmart, but still. We had 3 employees literally yell at us and treat us so disrespectfully today. The store isnt clean and they dont have enough employees working , all the lines are super long. Probably because nobody wants to work there.

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S. Al-Qaisi

Walmart lost me for ever, not only they cater to the ignorant masses, but what they cater is what is truly troubling. Low quality merchandise, low quality food. And recently they are cutting down on the human aspect of the cash register attendants, but they are replacing them with automated check out machines. I HATE YOU WALMART!

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