Category: | Cell Phone Store |
Address: | 14460 Merced Ave #110, Baldwin Park, CA 91706, USA |
Phone: | +1 626-814-1877 |
Site: | storelocator.sprint.com |
Rating: | 4.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
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A Private User
This Sprint store has some shady business practices. I recently upgraded my phone and it started to have problems. When I brought it in, they said that there would be an update by the company for the phone. I insisted that they give me a new phone since I was within my 30 days. They forced a restocking fee of $35 dollars on me. I pleded my case that other customs also had this problem but resolved when they got another phone. Employees said that if they couldnt re-produce the problem they couldnt give me a new phone. The problem occurs at random, how can you reproduce it???. Anyway, I paid the restocking fee and they gave me another dud. This time the screen had dead pixels. They told me to go to a repair shop. When I am within my 30 days I think Im entitled to a new phone when you give me a lemon. Dont go to this Sprint store! The one in Whittier was much better!
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A Private User
Great costumer service, fast and easy JESUS HELP AND LESS THAN 20 minutes vs 1:39 minutes on phone with costumer service , thanks 7/1/17
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A Private User
Great customer service. Everyone is friendly and professional. They know their products! Ask for karla!!
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A Private User
They hooked it up with a bunch of free accessories for my new phone. Manager is awesome.
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A Private User
Great service. Great place to find the latest phones. Great staff.
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A Private User
They are excellent. Manager is awesone and sal saldana too.
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A Private User
Sucks! Waited for about 20 min and no helped out!!
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A Private User
I like sprint. Unlimited data. Store is fine
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A Private User
Their plans are very good.
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A Private User
Nice place and location
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A Private User
Great service.