Category: | Jewelry Store |
Address: | 21755 N 77th Ave #1210, Peoria, AZ 85382, USA |
Phone: | +1 623-974-6322 |
Site: | gemtopia.com |
Rating: | 4.9 |
Working: | Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed |
DO
Donald Lebet
Generation jewelers makes the nerve wracking purchase of a engagement ring much more pleasant and earns your trust. This story starts in October of 2015 and just came to fruition where I got to place my ring (also purchased here) on last weekend. So I tried to make the engagement ring and popping the question a complete surprise. Without Brians monumental efforts, this would not have occurred. Now the easy way to know the proper ring size is getting a promise ring first if possible. Which I did and wish I would have bought here, so I knew the ring size was a four. What I didnt know was how small a size that is, so when getting a custom ring you need proper lead time to get it made. I missed that by one day but Brian made it work, more on that in a second. One thing I was most appreciative of was, I luckily was gifted a diamond from my grandmother once she passed. This was nice as usually it is a large portion of your overall ring budget. So I was really just trying to find the perfect setting. You would be surprised how most other jewelry shops (the ones you hear the commercials on the radio) treat you if they find out the center diamond is not part of the purchase. Brian was so cool about it, said it was common when you are just starting out. Then if all goes well, you can purchase an additional or upgrade the diamond later. Brian showed me several types of infinity settings and I found one that was awesome. Thinking we had enough time I ordered the setting even with the unique size. I had planned to take the ring with me to California and ask for her hand in marriage in Disneyland. The few weeks leading up to that time were hectic as the ring manufacturer had some off days and what we thought was enough time started to get really close. Brian was so good keeping me informed, and really went to bat on my order. So the Saturday we were going to leave comes around and the ring had not yet arrived. So Brian said he would set the stone as soon as it arrived and got it to my family once we left. He advised we ship it to the close by post office with insurance and it would be fine. I was freaking out a bit, but much like with the rest of his advice, he was right. He got it set, to my sister and we shipped it with insurance and signature that day. I made an excuse and said my sister was shipping my forgotten debit card. When I got to the post office the gals were guessing it was a engagement ring due to the size and cost of the shipping. So I opened it up there and saw it for the first time. Wow Brian did a great job as this was the first time I saw this all together. I got kudos from the post office people and guarded it with my life until she said yes. The other thing I really appreciate is Brian walked us through his awesome cleaning and inspection service that is free and really keeps the ring looking tip top shape. He also walked us through getting the ring and stone insured and options for companies. He went over it with me, and again with the both of us when we got back to town. So we got the insurance, and I still couldnt believe the service I got just on a setting purchase. So we bought both of my rings, I got a couple colors of tungsten which he also had a great selection on. I will not buy jewelry from another jewelry store in town. Please do yourself a favor and give thsse guys a try. Brian has earned my trust and all future business with his awe inspiring knowledge, passion and customer service. Generaton jewelers truly shines within its industry, give them a chance. I found them, and saw the good Google reviews so I feel I have to also tell my tale. So glad I found them for the marriage preparations. Thanks a million Brian!
RY
Ryan Anderson
I purchased my wifes engagement and wedding rings from Brian at Generation Jewelers, and couldnt be happier with my experience. A friend told me about this place, and took me to meet Brian and check out his selection. I was immediately impressed by how laid back Brian was. I was not greeted with a pushy sales pitch, or pressured into making a quick impulsive decision. Instead, Brian proceeded to treat me to the best education on diamonds I had ever been given. I have been to numbers of other jewelers, but no one had ever explained the four Cs of diamonds better than Brian. I described to Brian what my budget was, as well as the type of setting that I wanted for my wifes engagement ring (I was looking for a more vintage-looking, Victorian-style setting). Brian told me I was lucky because he happened to have a ring that fit my description exactly. When he showed me the ring, I was amazed to find that it was just what I had been looking for. Brian worked extremely hard to find the right diamond for the setting that was both an exceptional quality, but also fit my budget. He had three diamonds brought into the store for me to examine, and spent over an hour with me explaining the differences of each one. Thanks to Brian, I was able to purchase the style of ring that I wanted with a better quality diamond than I could have ever hoped for. My wife fell in love with her ring, and still cannot stop talking about how beautiful it is. Brian made a life-long customer out of me with his professionalism and his expertise. I recommend him to you without any reservations.
ME
Melanie Haynes
Generation Jewelers is the best family owned jewelry shop I have ever found! I have made several purchases there throughout the years, the biggest was my new wedding ring. After 15 years of marriage, my husband wanted to "upgrade" my ring. We went to Generation Jewelers and couldnt be happier! Brian recommended a jewelry insurance company for our purchase and we followed his recommendation with the company to have our purchase protected. Good thing we did! I lost my center diamond after knocking off 3 of the 6 prongs. I literally made one 5 minute phone call and my problem was instantly taken care of. Within a week, my stone was replaced and even slightly upgraded! No hassles and Brian and his team took care of everything with great professionalism. Gone are the days I would trust a sentimental purchase such as jewelry to anyone besides than Generation Jewelers. I wouldnt hesitate to recommend them to all my friends! (and I have!) Give them a chance! I promise, you wont be sorry! You will definitely make a commitment to trusting this amazing family with your jewelry purchases, and you might even make a good friend. ;)
JO
Joshua Levandowski
When I walked into Generation Jewelers for the first time, I wasnt sure what to expect. I knew next to nothing about engagement rings. All I truly knew, was that I wanted it to be special and unique. Brian was a HUGE help from the moment I walked in and said "I know nothing about this stuff, can you please help." He truly exemplified what it means to be a family owned and operated business (which is exactly why I chose Generation Jewelers over the chain stores). He took the time to sit down and explain each aspect of picking out the perfect diamond, and I could not be more thrilled with the final product! I walked out of that store hours later, knowing exactly what I wanted. Brian didnt try to sell me the biggest, most expensive diamond he could find either. He respected my budget, and worked with me to make the perfect ring!! You dont find this kind of service and dedication often these days... it truly was refreshing! Her reaction (along with everyone who has seen it) speaks volumes to the beautiful, and elegant ring that was made here!! We will most definitely be coming back for any other jewelry needs!!!