Category: | Auto Parts Store |
Address: | 6020 W Myrtle Ave, Glendale, AZ 85301, USA |
Phone: | +1 623-939-8383 |
Site: | napaonline.com |
Rating: | 4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM 8AM–4PM |
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A Private User
We took an inline 6 block to them with the understanding it would be ready by the end of the week. We needed the block to put back into a toyota supra which we were to show to possible sponsors that weekend. We were willing to pay extra to be sure it would be ready. When we called to check the status due to the fact we had not heard from them and it was Wednesday, we were told he "may get to it by the end of next week." Nevertheless we told him not to touch it and we would be by to pick it up. We called to arrange a time to pick it up and was told they had already hot tanked it after we told him not to touch it! He was sure to make some kind of money off of us however his broken promise resulted in us losing a sponsorship. The customer service was horrible and he has no idea what we lost! Thank you Hempelman Auto Parts & Machine shop. We will be sure to share our experience with the supra community and anyone who brings their vehicle into our shop for fabrication work.
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Matthew Kruger
Brian in the machine shop here is a complete idiot. We took a head with a valve leak to Brian to have him go through and repair the leak. The next day and $40 later he said our head was ready to go. We took our head to our mechanic and had it installed. Turns out, our head had the same problem as it had before we took it to the machine shop. Upon returning to the machine shop to have our issue corrected, Brian insisted that he was right and our mechanic was wrong when the problem is obvious. Never again will we take our business here, and our mechanic will not be doing business with them either. Thanks Napa.
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joe smith
Why would anyone want to purchase from nappa? They dont read check engine codes at all. Half of the time they will give you the wrong part then charge you a restocking fee when you return it. Every time I have decided to give my business to nappa I have regretted it but not once with anyone else and i have purchased from everyone else including online companies.
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Adam Ormsby
This Napa location is by far one of the best. I shop many auto parts stores and thus one always has the part I need and for much less the there competitors. The only thing I dont like is you call and they give you a price and when you show up to pick it up its a different price.
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A Private User
Took a part to have it machined, picked it up thinking it was done correctly. Come to find out it wasnt, Brian at the machine shop seemed disturbed when we approached him that the problem wasnt fixed & proceeded to kick us out. Bad customer service & machining skills. No Bueno
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Marta Santiago
Todo lo que buscas lo encuentras aqui. Siempre honrando garantias. No habla español.... :(
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Dustin Goodwin
I ask for an I beam bushing for a 78 ford and they tell me there are no bushings on it, then proceed to hang up on me. Bunch of idiots.
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Jose Che
Good place. Recently remodeled parking makes it way better to get in/out. 2 guys that work there really know their stuff.
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kevin moreno
Went in there and was greeted and helped out almost Immediately loved it Johny assisted me wih everything
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Kenneth Nahkala
NAPA always gets me the right part, and has fair prices with good quality. I love our Glendale store here.
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Robert Watson
Local NAPA great place to get those automotive parts and supplies. Mark is my go to guy.
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Gabriel Cruz
I always save my receipts. They always find my parts within 24 hours.
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Daniel Beasley
They were helpful, and didnt judge me on my stupid questions.
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Eric Busby
Professionals at their jobs and personable as well!
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Isac Lechuga
Great customer service, very friendly staff
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tim athern
Really knowledgeable good attitudes.
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Daniel Boyd
Great guys in there. Always helpful
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Manuel Diaz
Always good customer service...
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Ashraf bechai
Good service in a busy day
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Ken Duffield
Friendly, helpful staff
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Laura Land
Found products I needed
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Jason Weber
Great help and service
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Stacy Byer
Great location...
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Rudy Hernandez
good fast service
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David Bigham
Hey have it all
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Frank Oneill
Great service
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Kyle Cooper
Good service
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Fredo Gonzo
Loved it