Category: | Liquor Store |
Address: | 118 N Gilbert Rd, Gilbert, AZ 85234, USA |
Phone: | +1 480-926-4478 |
Site: | hensley.com |
Rating: | 4.1 |
Working: | 9AM–11PM 9AM–11PM 9AM–11PM 9AM–11PM 9AM–12AM 9AM–12AM 10AM–10PM |
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Brandon Conley
Easily one of the most rude customer service experiences I have had in a while. I understand that my expectations should be low when coming to a shoddy looking location like this, but I was still surprised at how poorly I was treated. Immediately when I walked in I was almost harassed because I apparently dont look of age and the shopkeep goes "Hey kid, let me see your I.D." and after I didnt reply because I didnt think he was talking to me he says "Did you hear me? Give me your I.D." and all I said was I wanted a coffee and he bluntly says "We dont have any". Thankfully this was only my first time in the store, will definitely be my last. With so much competition, it doesnt make sense to be so rude to the few customers you actually do see.
JA
James T
Not a nice place at all. I called to get pricing on a keg and could barely understand him. When I said "what" he started to yell. So then I asked if there was deposit and he yelled $30. So then I asked if I need to rent a tap and then he proceeded to curse at me. He said "F**k next youre going tell me you need a bucket then ice, why dont you f**king tell me what you need." I was telling him. I will never go back to this place again because of this. Total wine has a bigger selection with way friendlier people.
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Patricia Shawe
Great selection of craft beers, wine, sprits and more. Yes, Pops can be prickly, but he truly is a big ol teddy bear at heart. (See the likeness of Pops on the growlers they sell for a great example of Pops prickly nature.) The sons are very knowledgeable about what they sell. No, its not the generic customer service you receive from Total Wine or BevMo and thats what so great about it! I highly recommend the place and look forward to going in at least once a week.
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cindy keever
This is my "go to" mart when Im looking for that PERFECT beer or hard to find liqour. Chris and his family are very knowlegable and will NEVER steer me in the wrong direction. I know I can count on them for honesty and great customer service. I am a customer for LIFE..sorry guys, you cant get rid of me.
MA
Matt Bush
This is a top quality place. The fellas know their beer and spirits. Always a great selection and they are always getting in new stuff. You can find things a few dollars cheaper if you scour the valley...but for the easy and advise they give Ill up pay a buck and a half.
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Tay Tay
Extremely rude. The owner or family employee made fun of me. Im a female and 22. I dont know if it was because Im young or a female. But he was calling me kiddo and making fun of me to another customer that was in the store. Bad service. I will never go in there again.
MA
Maria Luiza Rajao
Place is a mess and smells like a dirty ashtray. Prices are not competitive and the owners/employees are rude and make you feel like they are doing you a favor by helping you. I am all for local business, but this business does not value their customers at all.
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Bry Robertson
This place is amazing. Great deals on all sorts of kegs. The guys working here are friendly and very knowledgeable about their products (also very helpful!). If you have a kegerator like us make sure to visit. You wont find any better deals out there.
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Andrea Murray
This place is overcrowded with shelves but it really is the best place in Gilbert for craft beer and wine. Their liquor selection is ok. The people are interesting, usually quite nice, and occasionally have some recommendations.
MA
Marvin Coleman
Friendly knowledgeable family staff, best craft beers in the east valley, without a doubt, can provide information on your choices depending on the outing or family fun times. These guys truly care for you here.
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Mike Larsen
Great selection on spirits and beer, owners are very knowledgeable and helpful. Would buy from them over any big retail store. I will always support our local independent retailers over the national chains.
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A Private User
I normally am in full support of small, local businesses, but I hope this guy gets run out of town. He yells and swears at anyone and everyone who calls to ask him the simplest of questions. The Liquor Nazi!
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Kyle Tucker
These guys know their stuff. Its a bit of a cramped store, but it is filled with anything you want. Im a beer guy, and these guys are active in the beer community with occasional tastings and events.
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Lance Struble
One of the best places to get your adult beverages! One of the best craft beer selections in the area. And the staff is the friendliest. I go out of my way just to get my drinks here!
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Josiah Dudley
Mike, Chris, Steve and pops are the best. Always welcoming and down to have conversations about anything. Beer selection is top notch. This is a staple in gilbert
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Jared Black
Great recommendations, these guys have tried everything they sell and always suggest products that I end up loving. Also, great selection of gluten-free liquor.
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Ryan Templeton
This is my go to shop for beer. The owners are more than friendly and helpful if you give them more than a minute of your time. Definitely recommend.
CJ
CJ Mann
great local establishment to get unique adult beverages you dont find at bars and taprooms. highly reccommend a stop by for a new taste.
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Jason Grantham
Awesome customer service and awesome prices. These guys are great. I have been there many times and never has anyone been rude to me.
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Sheila Franzen
Great selection and by far the best selection of kegs for home taps! They will also track down any keg you want and order it!
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robert stojanowski
easily the best (only?) bottle shop in gilbert. no need to go to bevmo or total wine for malt bombs when you can go wild her.
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ryan kluge
They had an okay selection. Boxes everywhere. Place was a mess. Prices werent that good. Owners are disrespectful assholes.
RI
Richard R
Great selection of beer, wine & liquor. Has a huge selection of bombers. You can get a growler filled too.
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Brandon Ellison
Hole in the wall kinda place but great selection of craft stout beer! Highly recommend checking it out.
TO
Tom Weech
Awesome, knowledgeable owners, fantastic beer and liquor selection, and they treat their customs great.
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Greg Eckert
Tons of choices available. The owners are very nice, and are building a bar and grill next door.
YO
Yolanda Nichols
The staff is very friendly and very professional. Kudos for being a great community store.
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Richard Schrimpf
Great service and selection. Their growlers are inexpensive in case you forgot yours.
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Charles Alamir
Super Service. Found my hard to find liquor and also got my 20 lb CO2 bottle filled.
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Diana Mitchell
The selection is great and the staff is super knowledgeable and very friendly!
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Noual Hanna
Because they are good people theyve been there forever good family atmosphere
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Francisco Salas
Love there myriad beer options. Good place to get those hard to find beers
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Todd Mitchell
Great service plus I discovered The Nectar Of The Gods there tonight!
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Alejandro Villasenor
Fantastic varieties of craft beer on tap and bottled/canned.
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Will McKee
Home town convienent/liquor store. Friendly and cheap.
MI
Mike Leach
Great beer and liquor selection. Best prices on kegs.
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Wesley Montgomery
Love this place, usually has stuff you wouldnt expect
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Erik Gross
Great selection of liquor and always helpful staff
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Edwin Garcia
Good, lots of selections of spirits and beer.
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LaQuetta Hall
Every achoolic beverage you can think of
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Paul Balmer
Great selection of beers and spirits.
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Todd Mowen
Good selection and very convenient!
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Eric Lopez
Large variety of spirits and beer.
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Nicole Shepherd
Lots of options, friendly staff