Category: | Beauty Supply Store |
Address: | 1368 N Arizona Ave #102, Chandler, AZ 85225, USA |
Phone: | +1 480-917-0014 |
Site: | getsassybeautysupply.com |
Rating: | 4.9 |
Working: | 10:30AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 8:30AM–5PM Closed |
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Maria Muckerheide
Outstanding customer service! Vanessa and Lamar go above and beyond for their customers. Ive been in a few times before for barber supplies and Vanessa has always been very helpful, warm and welcoming. I recently purchased the Eve brand clip-in 100% human hair extensions (level 6) with the intention to color them a level darker with a red ombre effect at the ends to blend with my hair. I am a licensed cosmetologist and have colored extensions many times before so I thought this would be no problem. But the color would not take to certain strands of hair giving it a brown with blonde highlight look which did not match my natural hair. (I have never purchased this brand before and unfortunately, the manufacturer of the extensions failed to put a disclaimer on the back of the package stating NOT to color this particular brand of hair.) Also, 2 of the smallest clip-ins were missing from the package. I have fine, thin hair so I wasnt too concerned about the small pieces missing. But after 2 hair coloring processes and no luck, I called Get Sassy and spoke with Lamar and told him my situation. He was very understanding and actually cared about my concern. He called the manufacturer right away and got back to me within 15 minutes. He gave me a store credit and I came in the next day to pick up another set of extensions. I chose black this time because it blends nicely with the color I have on my natural hair. Needless to say, Get Sassy made it right! They genuinely care and are passionate about their business, and that is hard to find. I recommend them to anyone looking for beauty or barber supplies. Thank you Vanessa and Lamar for being so awesome!
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Hannah A.M.
This is a convenient store to purchase beauty supply items in the east valley. This and Sonnys Hair are the only ones that I know of. Its a very small store. I only go here because there are no other options when you need something right away (they may not even have it because the selection is very slim) Sonnys is my first choice, then here. If the daughter wasnt in the store, itd be a better experience, because she is very short , meaning quick to jump to an attitude for absolutely no reason at all. Which is very unbecoming of a so-called professional business owner. I was completely thrown off by it and dissapointed because I was a customer. But Sonnys Hair is great and its only a few miles from this location. Google it! :) Also, Mid K Beauty in Phoenix is huge and a great choice if you can make the drive. Regarding Get Sassy, I DO NOT SUPPORT poor customer service and that daughter made that small store lose a customer.
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Joanna M
Awesome customer service! I had some issues with some extensions i bought. Usually any place that sells extensions wont do anything if the extensions dont work out. But Lamar totally made it right! The girls that were working, nyla and (i wrote it down then lost it!) Maya i think??? Totally awesome and friendly. If you need products for textured hair, this is the place! My son is mixed and i have no clue what im doing wiith his hair lol they totally helped me find the right product for him. Theyre prices are great to. I live 10 miles away but ill be going there whenever i need something they have! Thank you Lamar!
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shelakea howell
I was looking for other beauty supply stores and came across this one online. I read it was black owned and decided to drive from Mesa to chandler. It was well worth it, the staff is so friendly and welcoming. I went to get burgundy jumbo braid hair. As I was looking the lady came up and asked if she could help me find something, her aura was so positive and inviting. I signed up for their membership thing and got 5% off of my purchase. Over all it was a pleaseny experience, conversation, good vibes and they didnt mind my 2 year old acting like a 2 year old. I only wish they were opened on sundays
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angie james
INCREDIBLE customer service. I ordered a wig I needed for a performance! AND OMG the owner found out the wig was under priced on her website PRIOR to shipping it to me , and yet sold it to me for what I paid for it. I mean it was not a little underpriced when I went back on her website, I noticed the wig was underpriced by over 100.00 WOW. They have a lifetime customer in me. Talk about fair! On top of that she shipped it to me in time for my show! I plan to GET SASSY over and OVER again:)
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Tima F.
Black owned business. The most excellent customer service i have ever received at a beauty supply store. The owner and her staff are very pleasant to interact with. They should teach some of these other useless business people how to run a business and have the customer keep coming back!
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A Private User
I think it was the owners sister that helped me out...either way she was super nice, friendly and honest. I purchased some conditioner and something else. It was a couple months ago... But I am stopping by tomorrow to get some hair LOL. Please support this local business in Chandler.
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A Private User
I cant believe the customer service this store provides. The owner took the time to greet me and to make sure I was able to find everything I needed. The service and quality of products have made me a repeat customer.
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Alicia Milton
The Team at Get Sassy Beauty Supply are very pleasant, helpful, professional, and knowledgeable about all of the products in their store. They have competitive prices and I highly recommend their store.
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Wifey Williams
I just went for the first time today for a friends referral; very nice and clean store! Great customer service, which Im huge on, and pleasant atmosphere! I will be frequenting this store again!
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Sonja Lewis
Absolutely love the customer service and prices!!! Fist time customer and will not go anywhere else from here on out.
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Andrika Lasker
Everyone is always so very nice and willing to help you. The bonus is that its black owned. Support support support!
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Heather Morvay
EXTREMELY pleasant customer service and great prices. Ill be going back for all my extention needs :)
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Jilian Jones
Love the owners. Always helpful and interactive. They have answers for more than just hair.
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Ebony Ward
Every time I come here I receive GREAT customer service and they always have what I need!
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Sierra Hunter
Loved the shop keeper. Very friendly and helpful. Well worth the drive from where I live
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LaQueena Seals
Staff was very friendly and helpful. Small store but convenient with certain products.
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Alecia Roberson
Local black owned business and they have the hard to find hair care products
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Ashanti Thompson
Expectional customer service accompanying a pleasant and joyous atmosphere.
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symboii gill
Black hair products in Chandler the best great quality great
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Alyssa Johnson
Very friendly. Cute stuff. Will order new stuff if you ask.
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ninja Janinja
They had everything I was looking for at a good price!
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A Private User
Personal, honest, and professional customer service.
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Rashanda Maxwell
Great folks and great customer service!
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Colleen May Walsh
Great service and wonderful selection!
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Candice Travis
Friendly ppl that works