Circle K

Reviews 5

KA

Karizma 1708

Ashley needs to be FIRED. I went into this store to purchase a prepaid phone card. I have never done this before nor was I educated on how they work. Ashley sold me the card and instructed me on how to use it. 30 minutes later I had to return to the store. I informed Ashley she had given us incorrect information and because of that we had been locked out of the prepaid account. She called her manager Tracy who informed her that she should have instructed us to enter the PIN# not the AUTHORIZATION#. When she told us that I asked for a refund since we could not access the account and wioould have to go through customer service anyway. She became very indignant, yelling at us that this was not her fault we should now how to work our phone. I calmly stated that it was indeed her fault since I followed her instructions to the T. She continued her rant as she waited on other customers. Finally she called Tracy back and was instructed how to refund us our money. As we were leaving the store, she made a point to say goodbye to my husband and wishing him a good evening. Never once, apologizing to me, or giving me any well wishes. She was actually flat out rude and unprofessional. I am going to file an official complaint in the morning for her argumentative attitude she had with me with the manager, the district manager and hopefully the regional manager. Im also trying to contact the corporate office as well. No one should have the experience I had. Ashley needs to be fired because instead of her trying to assist in fixing the mistake she made, she acted as if she wanted to fight me for the mistakes she made. She told me I should know how to work my phone (even though it was not my phone). She specifically told me all this was my fault and did her best to berate and degrade me.

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LE

Less Than

Horrible, no customer service nasty store and unskilled crew should not be working with the public and theyre ungrateful about having a job, something needs to be done about the matter I wont do business with them again nope they wont get a penny from me not at that location, they need to be terminated asap!!!!! UNPROFESSIONAL AND UNEDUCATED!!!!!!

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TC

TC Gurus

Great coffee bar and selection. Plenty of staff and everyone was friendly. Gas prices were as low or lower than all the stations around it. Has a Redbox located in the front of the store

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CR

Crazy Cracker

the cashier told me "this is a black store." Since im white i took that to mean she didnt want my business. Quick Trip across the street was glad to have it.

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B.

B. Michelle

employee has the worst attitude ever. They will not see me again!!!!!!!!!!!!!!!!!!!!!

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