Cracker Barrel Old Country Store
| Category: | American Restaurant |
| Address: | 2003 Village Dr, Leeds, AL 35094, USA |
| Phone: | +1 205-640-2478 |
| Site: | locations.crackerbarrel.com |
| Rating: | 4.1 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 6AM–10PM |
Location
Photos 100
Reviews 36
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Sherry Smith
As much as I hate to say this because I have ALWAYS loved Cracker Barrel in Moody.....but my husband and I just had the worst meal we have ever had at that place. Let me make this clear...this has nothing to do with the waiters & waitresses. Theyre always wonderful. We actually placed a "to-go" order. They told us it would be ready for pick up in 15-20 minutes. My husband arrived there 20 minutes after placing the order. He had to wait an additional 10 minutes for the food. We only live 5 minutes from the restaurant. The food was so cold it seemed like it had been sitting in a refrigerator. My husband has always loved their dumplings. It was just one big cold blob of dumplings. The gravy on his hamburger steak was ice cold. My grilled chicken tenders would good....but cold. Okra was cold. Hashbrown casserole had almost raw hashbrown potatoes and HUGE chunks of onions....and yes cold. Needless to say, this dinner was a complete disappointment. My husband several people walking out upset complaining about the food and service. I dont what changes are going on there right now, but something needs to be fixed.
HE
Heather Shaw
The restaurants food was outstanding. Our server was top-notch. I have been to fine dining restaurants and had servers that werent as attentive as the server we had that day, a pretty girl with "4 stars" named Heather. We were very surprised... No one ever had an empty glass and there were to-go drinks offered as well when we were almost through with our visit since she said lots of people come in from road trips and like to take refreshments with them. With the yummy, hot food and the great service Im sure this Cracker Barrel does well. We will be back again and will ask for our same server!
VI
Vil SumWolf
Upon arriving to Cracker Barrel my visit was very quick to be seated an a very popular stop. The host/hostess are very nice. The food wasnt a too terrible wait, and the host James was very friendly. The food was cooked thoroughly and overall good exsperience. Price: $$ Pro: lovely friendly service, good food fixed an ordered like requested, not a terrible wait Con: The only complaint...I asked for biscuits an didnt get them ;.;
TO
tommie gamble
I dont know why we continue to give this location a chance. From the hostess that cant even be bothered to say, "Follow me, please" and simply walks towards a table expecting us to follow, the cold macaroni and cheese, and the waiter with dirty hands who cant remember a juice box and leaves the wrong ticket - just stay home. I could have had a can of soup with more appeal.
PA
Pam Connor
Food was good, however EVERY RV parking spot was filled with cars with other parking spots available. When I mentioned this to the manager, he said yes, they always park in those spots. My conclusion is this Cracker Barrel does not welcome large vehicles, buses, etc. There is another Cracker Barrel 5 miles down the road that I will go to in the future. .
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Horace Kelly
Staff needs training on what is included with the meals. Slow service was the biggest issue and I didnt get all of the meal I ordered even after I ask for it. We used to eat at Cracker Barrel 2 or 3 times a week but prices started going up and the serving amount less. So now its a rare occasion and the above is why.
AN
Ann Watts
Home cooking, being treated as an old friend, fun shopping, nostalgia. Whats not to like? Their pancakes are the best in the country. They have the Maillard reaction (what makes the sugars and amino acids make that delicious taste when food browns) down to a science in their pancakes. I dream about them. Yum.
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Suzanne Arevalo
Made us wait 20 min for no reason except marketing so u will buy something. Plenty of tables available. Ordered a cup of soup and a Hamberger steak and sides the soup was cold and the Hamberger steak overdone sides were food. Go to the logans steak house right next door instead
CH
Chris Uptain
All food on the menu is not always available. Customer service could use a lot of help. Defiantly the worst experience ever at any Cracker Barrel. Would probably never stop at that one again, with better ones nearby on I20 in Leeds, Oxford, and Pell City.
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Frog Price
Great service. Enjoyed the dinner tonight. Plenty of room. Not rushed out. Ive been a customer her for 20 plus years. Never a less than stellar meal. Always first class service. Store is clean each visit. Great meal and shopping place.
JA
Jason Crane
Food was cold, service was slow, and sweet tea not so sweet. We were seated in the back corner where there were no other guests. Restaurant wasnt busy at all, so theres no excuses for such a bad experience.
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Wesley Higgins
Even in Fathers Day this place is amazing. The best Cracker Barrel weve been to. Fast service and friendly staff. Food was perfect and our glasses stayed full.
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Jil Chastain
Chicken and dumplings along with my fave fried okra and lima beans made an excellent combo! Oh! Dont forget that fabuland ous sweet tea with lemons. Yummy!
DA
Darlene Moncrief
Weve been here several times, for all meals, severs are helpful managers have walked around to see if everything is ok. Like the atmosphere.
CI
Cindy Reed
Our food was served pretty quickly with great portions. Food was hot and tasty. Our server was very courteous and very attentive.
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Lee Reese
Consistent food quality but service is a hit or miss. You just never know how its going to go. Kat is our favorite server.
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Felisha Crews
Ive worked at many restaurants in my life and this is by far the cleanest place I know of to have a nice family meal...
WI
William Burch
Great place. Good food,good service. Im very happy with this place. The price was very reasonable as well!!! :-)
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A Private User
Food is good but they lack customer service and have never been able to provide an accurate "to go" order.
JA
James Weston
Mediocre food. Either waiter or kitchen chose not to follow simple instructions (no tomato on hamburger).
KE
Kelly Killian
Waitress took to long to bring a cup of coffee. ,, another waitress took over our table. No apology
CH
Charity Yoder
Great service and friendly wait staff. I saw quite a few families there as its a great family hotspot.
CE
Celeste DeSando
The food is pretty good. But I love the store. Its kind of expensive but they have such cute items!
KE
Kevin Gardner
Great location with very friendly staff. The food was very good and was served in a timely fashion.
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Bob Brooker
The service was slow, the food was subpar, and we had to wait a long time 4 food that they forgot.
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Tim Richey
Love there food. Everyone Ive been to are great. You can always get great food and great service
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Rick Beaver
Service was ok, but lunch special was almost warm, sorry but if its on special it should be hot.
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waythan easterling
The waiter made rude comments to my wife about her eating then made comments about her weight.
CH
Charles Moon
Exactly what youd expect from a cracker barrel- good southern food, good southern hospitality
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Terri Mayes
Very nice manager. I ordered a family meal for 6 and it was ready in less than 30 mins.
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Brenda Fowler
Service not very good. Food fair. They over did the onions in the hash brown casserole
LA
Larry Rodgers
Well kept landscape, and clean. Polite and great service from the staff. Great food.
DA
Daniel McCormick
Good food, reasonably priced - wouldnt mind a little less brown in the decor, though
CH
Cheyanne Holmes
Long wait periods. Even once seated takes a long time 2 get food. Family and elderly
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Jeffrey Watts
Not the best experience, food was consistant but the wait staff was not up to par.
TA
Tammy Defoor
Biscuits were barely warm, would not melt the butter..other than that is was good.
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