Category: | Bicycle Store |
Address: | 545 High St, Eugene, OR 97401, USA |
Phone: | +1 541-735-3137 |
Site: | eugeneelectricbicycles.com |
Rating: | 4.8 |
Working: | Closed 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM Closed |
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Molly Winter
I just bought my first e-bike from EEB after doing research on line and in stores in Eugene and Portland. Ultimately I wanted to buy an e-bike from a store where I live so I have a reliable place to go for maintenance and that specializes in e-bikes since they are a different beast in terms of maintenance than a regular bicycle. EEB only does e-bikes and they provide maintenance here in Eugene so that was perfect. The staff are knowledgable and let me try out over 8 different bikes over the course of three months as I slowly learned more about my options. It was really sweet that they allowed me to rent out different bikes overnight. One bike I almost bought, but after doing my commute three times with it I realized it was too slow for my needs. It really takes 2 or 3 hours on a bike to see if it really is a good fit for my commute. My commute to grad school is 9 miles which takes me about 55 minutes on a regular bike. I bought the Magnum Metro from EEB which goes 28 mph and has reduced my commute to 35 minutes, which is the perfect amount of time to make me feel awake and refreshed by the time I get to school. The bike is soo fast that my commute feels more like a fast paced video game race. I notice that I use the motor assist more in the morning when I’m groggy at 7am and on my way home at 8pm I’m using less motor assist and really getting my rage on biking as fast as I can. It’s SO satisfying going faster than I could ever bike by myself. I also just want to add that it was great to go to a bike shop that was very no nonsense. They’re not spending money on fancy displays or doing wild things with their floor plan. They focus on having people available to spend time helping you learn about e-bikes. As a lady it was also the only e-bike shop I found with women always on staff, which was really nice since some of my concerns about having a long bike commute were about whether I would be safe riding around Eugene at night. It was good to hear their staff talk about their experiences.
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Kelley Elston
I bought an E motion Neo Racer online from New York ,had it shipped all the way across the country. 6 months later the battery management system in the battery just quit. We were told by Propel of NY to go to Eugene Electric Bikes and see if they could check it out. We did, but I was thinking, "Why should they care? They have nothing from this sell from "New York City!?" Not only did they check it out right there in front of me, they told me that the battery management system stopped working. Marie said shed take care of it for me. I was never sent a sales receipt for what ever reason from the NY bike shop when I bought it as a "demo" model. She told me the steps to take to get that taken care of and then once the reciept was emailed to her, she sent the battery in. Battery still under warranty, and she took care of it instead of the NY shop! Who does thise kind of service these days? Eugene Electric Bikes did. Not only that, when my brother and I visited them their prices and selection are unbeatable. Ill NEVER go anywhere except Eugene Electric Bikes. They ARE the best Ive ever dealt with.
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Chris Manuel
These guys are nice and accommodating but seem to have little experience with service and only are into it for the sales. They dont seem to specialize in ALL electric bikes, only in the type they sell. Only open 6 hours a day? And closed on Sundays when people are off work. Really? FYI. Bionx has a diagnostic cable that can be plugged into the system. You dont need the charging cable. Sorry guys I struggled on this review because you seem nice and seem like you genuinely wanted to help me but I need to take my bike to a place with more experience with service. There are so many other bike shops that have more experience, have amazing bike mechanics, are open all day and on weekends, I think itll be will be a tough go for you guys. Good luck though.
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my name
i just bought an izip zuma at eugene electric bikes and am very happy that i did so. i almost never write reviews of this sort but the people at eeb were terrific--knowledgable, attentive, and accommodating. i test rode three bikes over the course of an hour or more and they answered all of my many questions thoughtfully and patiently. When i made my selection they cut me a great deal (better than any i found online, though i would have happily paid more for their excellent service), inspected and tuned up the bike and added a few accessories, and delivered it to my house an hour or two later. love the bike (which eats up the long, steep hill i live atop) and would highly recommend eeb to anyone interested in an e-bike. buy local.
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Cindy Kaye
I had a amazing experience shopping for a E-bike at Eugene Electric Bike. They are very knowledgeable about all of the different makes and models they carry and are happy to explain the differences about them all. They allow you to try out as many bikes as you like in order to assure the right fit for you and your riding needs. They take the time to ask you questions to help find the right bike for you. They do not rush you to make a decision or pressure you in any way to purchase a bike. You can also rent E-bikes at their store which I did to make sure it was something I really wanted to invest in. I purchased the EG Athens 250 and LOVE it! I loved the no pressure, knowledgeable, friendly service I received at Eugene Electric Bikes!
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David Gross
Marie, Tom, Michael and John were all extremely nice, polite, and helpful to my wife and I. My wife and I are both short and wanted to ride a bike that would work for both of us. We explained what kind of riding we do and Marie then directed us to the best possible bicycle for our needs and suggested two others small framed bikes to test ride also. We new nothing about electric bikes before going in the store but Marie and John explained the pros and cons of every bicycle that would fit us. They also went to great lengths to make sure we had suspended seat posts that fit us!!! Unbelievable experience!
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Albert Fish
I love this bike. It is everything I hopped for. As with my first Electric bike the Return on Investment will be fast. Less than two years in Gas alone. I added all the extras to carry my 5 year old to her summer camps and then school in the Autumn. She loves riding with me and we have a great time. As I did before I know I will be able to ride most of the year and really enjoy my time on the bike. The Staff was great to work with and helped me get the bike that was right for me and my family. I can recommend the store to everyone and hope everyone has a great biking experience like I did. Thank you.