Category: | Video Game Store |
Address: | 1580 NW 9th St, Corvallis, OR 97330, USA |
Phone: | +1 541-738-8943 |
Site: | gamestop.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Joshua Bacher
First off, a little background: Gamestop will never, ever get 5 stars from me. Im philosophically opposed to their business model. I have no issue with capitalism; I have an issue with a company in the gaming industry creating a monopoly through attrition, not to mention even knowing what got them there in the first place. Does anyone at Gamestop even know who Nolan Bushnell is without using a phone? Its kind of like reviewing an abortion clinic. Even if you get the best service of all time, its still an abortion clinic. Onto the actual shop. I walked in with my son and a high dollar gift card that a good friend generously gave to me. Normally I wouldnt even go to Gamestop. I was surprised to see the store in order, clean, and staffed. I actually found a really neat item that Ill give as a Mothers Day gift. We got to the counter and were promptly & accurately helped with our purchase and pre-order. We werent upsold to anything; we didnt get a spiel. Very nice change of pace from past experiences at different Gamestops. Happy with the visit today. *Google, by altering or removing this review, you agree to compensate me $100,000.00 and a $125.00 Gamestop gift card.
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T-1
I have been buying my steam controllers at Gamestop. When my controller dongle was not working properly, I was able to exchange for a working unit. Both of my steam controllers are physically defective in multiple ways. The battery door also functions as buttons on the back side, both of my controllers have broken latch/hinges so the cover/buttons no longer stay attached to the units. One controller has a loose battery slot, which causes in-game disconnection. The other has a button that no longer functions properly. I tried to exchange them for working units today at the Corvallis OR Gamestop at 10:00AM. The guy working told me he would not exchange them and would not help me. I told him that it sounds like their company no longer needs my money, he seemed fine with that. I am the head of household of a family of hardcore gamers. We spend a lot of money on gaming, but Gamestop will no longer be receiving any of that money from my family due to horrible customer service. Thanks for nothing Gamestop, you lost a family of paying customers.
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Matthew Philipson
Absolutely abysmal. First bad experience was when I was trying to sell an Android phone in perfect working condition; the employees made me go out and buy a brand-new sim card, handled the phone very roughly, accidentally soft-locked the phone, and took no responsibility. I had to reboot it in my own time and sold it to another Gamestop, where I had no problems at all, and DID NOT need a sim card. Second bad experience was trying to trade in a game and buy another game. I found "Punchout!!" on the bargain shelf only to have the cashier say "Were you trying to buy [generic sports game]? This is in the wrong slipcase, its not on sale, thatll be $24.95 for Punchout." Cashier called me rude in a very snarky way when I said that its incompetent to stock that on the sale rack where all the orange slipcases look exactly the same; it was waste of my time and his. Staff are generally rude and snarky about problems and take no responsibility for anything. I would not recommend this Gamestop location unless youre desperate.
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Bex1234
I called this business to ask if they had the sims 2 PC game and was put on hold while they went to check. 20 minutes later I was still on hold. I decided to just go down to the store to look for it in person. When I got there I went up to the desk and told the man I talked to that he never answered my question and had left me on hold. He was not apologetic and said that he hated it when that happened, suggesting that Im not the only customer he has left dangling on the phone. He never even looked for the game, saying the store had gotten busy while I was waiting for him. When I finally got him to check the computer for the game he took only a few seconds to conclude that they didnt have it and havent for years. I was very dissatisfied with the customer service of this store or I should say the lack of it. I will not be going back.
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John Dernoncourt
While I generally do not have problems at Gamestops, especially considering I used to be a supervisor at one, this place has really upset me. I have been in on multiple occasions and have found the staff to be very pushy when it comes to their subscription card. I underatand a lot of their stats directly translate to them actually getting hours to work (if you dont get good stats, you get less hours the following week), but no means no. Not sure if corporate or district policy is forcing this aggressive attitude but I will not come to this location anymore if I can help it. The Albany store seems to be much friendlier and less pushy but I will no longer subscribe at gamestop anymore. Besides, when Amazon prime gets you 20% off pre-ordered games, reservations at gamestop seem much less worthwhile.
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A Private User
My girlfriend and I came in here to buy her an Xbox 360. I was expecting a lot of hassles with insurance and such, but instead I received very little of it. The employees were very helpful and nice people. They were very respectful of our needs, our time, and even gave us a store worn discount on Dragon Age simply because it had some dust on it. We returned later when we found out they forgot to include the DLC card. All they required was for us to bring in our receipt. They couldnt find any extra cards, but contacted other stores and then sent us the code over the phone that same day. Now that was some serious customer care. I would highly recommend this store as the ideal game shop around Corvallis.
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Wes R.
One day they opened an hour late. I then had to wait even longer for registers to open. There always seems to be a lack of employees when it gets busy as well. Waiting in line while someone is talking about games ahead of you for a half hour when you just want to make a quick purchase isnt great service at all. If you are busy, please keep the conversation minimal until some customers are done with their purchases. Have the customer move to the side if you would like to talk more with them. Either that, or have 2 employees working during busy hours.
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Roms Productions
If you have an xbox were a PlayStation this is the place for you. If you have a PC however dont go there theres nothing for PC theres no games or components that you can get for your computer. However if you have an Xbox or Playstation and this is heaven. They have everything from controllers two games too hard drives. They also carry a large amount of collectors item if youre interested however the crowd there is usually not very comfortable to be around in the place is always full and loud.
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Garrett Walters
Never have i been treated so poorly by a business. After the last midnight release i went to it sealed the deal. I will never step foot in a Game stop again. I can completely see why big box stores are pushing Game stop out. Game stop is not selling things you can only get from them. And i will go ANYWHERE else then go back there. I will not tolerate being treated like garbage by rude people. Yes you are busy, you should be well aware of this and calm down.