Category: | Shopping Mall |
Address: | 1400 Willowbrook Mall, Wayne, NJ 07470, USA |
Phone: | +1 973-785-1655 |
Site: | willowbrook-mall.com |
Rating: | 4.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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Sabrina Parke
Worst mall experience ever so glad that I do not live in the area because I would never go to this place ever again. This is not a family orientated mall there is no nursing rooms and I could not find a family bathroom anywhere all I could find was a handicap room which I used because I had a large stroller and a 2 month old that I needed to feed and pump. While I was in the bathroom someone banged on the door over 3 times in 5 minutes I could not even nurse my daughter so I left that room and went to the changing table to at least change my baby that is when the cleaning lady approached me and asked if I was the one in there(with her broken english) I told yes I was and then she told me you no need I then told her that I had the stroller and baby whom I had to nurse and she laughed and said you no need that is when I went off and told her it was rude of her to bang on the door and that I wanted to talk to her supervisor and that is when she shut the door on me and locked it. I was so mad at this point and uncomfortable that I left the bathroom I asked a lady where another bathroom was but she didnt know she was so nice and I told her what happened and she told me yeah people are so rude here. I finally found a bathroom in Sears and used the handicap stall to feed my daughter then I left the mall without going into any store because I was not comfortable there and was not going to spend my money there. I am so dissappointed at that mall and their customer service. I will never return there after that experience.
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xavior cowan
soo yeah ive been going here for about 2 months as what most people call a mall rat i love going here spending time with friends making new ones buying lots of new stuff at stores like hot topic and zumies there food court is good but the mall cops have a serious problem with people between the ages of 14 to 19 cause where scaring away the paying costumers but in all honesty i feel like most of the mall rats are generally respectful and nice alot of these mall cops find it fit to ban people for a year for extremely stupid thing as i remember during the early 2000s this malll was near dead cause of them banning tons of people and throwing out the arcade and also given the economy might have picked up very slightly this mall would not be what it is without the mall rats i mean just like any other local of wayne between those ages there really isnt much else to do aside from playing video game witch was suggested to me by one of the cops that came while banning me the commander seems like he is a reasonable guy he seems much more kind then most of the other mall cops ether way i love this mall and im a legacy there my dad was a mall rat im the late 80s he told me that it has never been this bad there i remember him tellig a story about him doing the same thing that i got ban for and he got banneed for 2 weeks soo i must say they have gotten way out of control and need to relax and bug the people selling drugs
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MFenn
It used to be fun to come here. Lots of parking, shops for the whole family. But even since I got caught up in that "gun shooting" scare at the mall ,its been an uneasy place to go back to. I have been back but I dont hang out there for hours. Though it was just a chair that fell and made the loud bang due to a fight between teenagers and customers thought it was a gun shot sound, I have not seen an increase of security which is alarming to me in this day and age. I had to go back that Monday to return something and only saw 1 guard around the food court area who look like he could barely run himself. :-( Not too comforting, so I go to other malls or outdoor plazas where large masses arent gathered. An exception is Paramus Park Mall. I love that place! Even before the incident at Willowbrook, I would always see security guards present, patrolling, smiling/knodding toward shoppers, in rotation and in multiples. I feel safe and comfortable enough to shop at that mall anytime.
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Laura Robson
Pretty busy mall, it has a typical layout with larger anchor/department stores at the ends with a variety of shops in the middle and a food court to one side. There are a lot of name-brand type stores for clothing, makeup, and other items. There are also quite a few kiosk or cart style boutiques spread along the open walkway areas. Several restaurants and stores that are part of the mall complex are not attached to the main mall building, but are spread out through the wide parking lot area. Most of these restaurants (all big-name chain venues) are off in a group of their own with their own parking area. Navigating the parking lots can be annoying, especially since it gets very crowded at times and not everyone follows the same traffic patterns.
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Марина М
К сожалению, ни супермаркета, ни аттракционов для детей на территории нет. От основного тк до других корпусов расстояние приличное, иногда даже чересчур далеко - придётся сесть в машину и перепарковаться у другого здания. Цены от демократичных до эксклюзивных . Сотовый провайдер at&t представлен совершенно некомпетентным и ленивым персоналом.
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Nick Scala
Im surprised by the overly high rating as this is probably the worst mall in Northern NJ. Aside from having a ton of parking and a decent selection of stores and food options, The place is dirty and usually really hot due to constantly being over-crowded. Food court never has anywhere to sit thanks to the spanish people who have 8 kids with them. Service sucks and is rarely friendly or helpful. and the mall layout is somewhat confusing. Also for whatever reason NJ Transit decided this was a good spot for a bus terminal so there is constantly traffic all hours of the day. Take the extra 15 min drive an go to Rockaway mall or better yet the GSP in paramua
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gwenn stills
Best part of the mall is the food court! a great variety from sit down burger bar to chinese stir fry and cinabons! good variety of stores in affordable ranges. Very crowded on weekends or any holiday season. I was there on a Monday and it was packed! People there come in large groups with every family member it seems. they walk in a blockade instead of making room and walking in lanes. must be cultural not to know you walk to the right! Everyones nice and it seems safe. Across the way are more stores including Nordstroms Rack and JC Penny. Shop early!
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Stephen Ward
Pretty nice mall with a good selection of stores and a decent sized food court. I went here on a day when a baseball game got cancelled because of rain and some light snow and surprisingly the mall was pretty crowded. Im not a huge fan of malls because of the amount of people trying to buy the same thing (I would rather shop online), but this was a pretty good experience. The food I got in the food court was better than most malls I have been to. The mall was clean and the people who worked in the stores were very nice and helpful.