Category: | Hardware Store |
Address: | 12995 Ridgedale Dr, Minnetonka, MN 55305, USA |
Phone: | +1 952-542-0111 |
Site: | rockler.com |
Rating: | 4.5 |
Working: | Closed 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 11AM–4PM |
MA
Matt Blum
The Good: If youre a woodworked, this is basically paradise. The store is amazing and they have every you could want. One of the employees I worked with was very, very helpful. The Bad: After driving 20 minutes to get another can of top coat. They said they only had one pint left and checked the back and that was it, so we bought that pint. We ran out and we were in the area the next day so I called to ask if they had gotten anymore in. The employee told me "We have one pint left" which I thought was unlikely since we had been there yesterday and he said they hadnt gotten any more in. I asked "We were in yesterday and bought the last pint, are you sure its the same kind?" and was told in a snippy voice "I have it in my hand, Im not sure what your question is." A store cannot be expected to have everything in stock all of the time, but a customer who drives a total of 1h20m in two days to shop at your store should be treated, at the very least, with the benefit of the doubt when they ask a followup question knowing that either 1) They were not given the correct information when they were in the store or 2) Something is incorrect and there is no more of that specific product.
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Lee S Parsons
Not really what I had in mind when I searched for a hardware store. Plenty of tools - especially if you are really into woodworking - but not a whole lot of hardware beyond parts for the cabinetry that they sell under their own name. I was hoping to find some screws for a cabinet I was putting together but nothing they had was what I was looking for and I couldnt get an employee to come offer help for anythng. Their demonstration area does seem appealing, if I had time to watch a demo that might be fun but none was happening while I was there.
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Jeremy Finney
Being a woodworker myself, I love this place. They have the highest quality products and something for every level of wood working. The staff is very knowledgeable and helpful and if they do not have what you need, they will help to locate. I would recommend this location and brand.
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A Private User
Rockler is a store that every woodworker should be familiar with as a go to for every woodworking needs. their prices are a bit high, but they do only carry the highest quality tools. Visiting them just for the unbelievable knowledge of their staff is worth the trip alone.
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C H
If you do any woodworking you have to stop in here! They have hardware and tools you wont find in any other stores (or at least without doing some serious searching).
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Esom Ashour
Very hit-or-miss with customer service. Sometimes youll get a knowledgeable, friendly sales person, sometimes youre clearly taking up their valuable time.
NE
Nevada Cool
Rockler has everything you could possibly want for woodworking projects. The manager Mike was great answering questions. Ill definitely be back.
AL
Allen Ittenbach
Very knowledgeable people. Not just out to make a sale. They actually try to help solve any woodworking issue you have.
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Brian Hanson
They have the products and the knowledge that you just cant find at big-box stores
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Bob Moore
Woodworkers paradise has what you need to make that project happen.
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Joshua Faust
Awesome!! Good people, great knowledge, a shop for any woodworker!!