Category: | Cell Phone Store |
Address: | 3154 S Westnedge Ave, Kalamazoo, MI 49008, USA |
Phone: | +1 269-459-9546 |
Site: | cricketwireless.com |
Rating: | 3.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM |
KR
Krystal Eskildsen
Bought two phones here in May and because they were out of stock for the screen covers, was told theyd send me better, glass ones. Well, its August now and Im still waiting for them. I called two months ago and was told my address was lost and they would send the covers right away. I waited, and waited, a month later, still no screen covers. I called again and was told they again lost my address and the covers were on their way. I waited, and waited, still no screen covers. Some weeks later, I got a call and was told the covers were in the mail with expedited shipping. That was a little over a week ago. I doubt theyre actually coming. Very disappointed by the service here.
AL
Alyssa Morey
My husband and I went Into this location early this afternoon to see if we could get a better deal by switching to your service. The salesman was asking about the phones we have now and while comparing it to the new ZTE Max, without permission, took my husbands phone out of his phone case And broke his case!! And offered nothing to make it right!! We were honestly considering switching to cricket but if this is how customers and potential customers are treated I dont think so!
AU
AubzDoodles 1
Was a good place to go when Angelo worked there now the customer service is awful. they never have any phones in stock. Dont think about calling and asking any questions, u wont get an answer. The service is nice. Unless your in South Haven. Then you might as well find some string and tin cans.
J.
J. Star Manns
Just got our phones and starting our new service, so I cant comment on that yet but I can say the customer service was great. A guy named Kevin helped us he is very nice and we were in and outta there in 15 - 20 minutes.
KA
Kai Ker
Im sure I was once there already to have them lower my payments seeing I have internet at home and at my job where Im at mainly and I keep still having to dish out the amount I previously signed up for...what gives
NO
No Lies Ever
Bought a telephone and service at this store. The person working there is rude and in my case lied to me. Cricket service is not bad, but this store is one to avoid in my opinion.
PE
Pedro Alvarez
Small store. Went in with a problem sending MLS and they were able to help
JA
James Williams
great service! I would recommend this store to every person i know....
ZA
Zak Foster
Worst customer service here Ive ever witnessed
HA
Harley Morris
Great guy running this place but online sucks
TH
Thomas Bolton
Great Sales Guy... knew his stuff.
PO
Polash Pandey
Love that.