Category: | Craft Store |
Address: | 1160 E Army Post Rd, Des Moines, IA 50315, USA |
Phone: | +1 515-953-1023 |
Site: | hobbylobby.com |
Rating: | 4.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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Shelby Sheppard
I absolutely LOVE shopping at this location. My main reason is due to an employee named Rhonda. She is so friendly and kind! My first time shopiing here was terrible. I was not helped what so ever, and when i asked where to find something the employees acted like i was bothering them (this was 2 years ago in early 2013). I went in on June 11th sceptical and left grinning ear to ear! Rhonda seen me wondering, stopped what she was doing and politely asked me if i needed help. She walked me to the isles i needed and explained/pointed out the great deals they were having! I came in June 12th and seen her again, she checked me out this time and asked about my day, double wrapped my things, and of course was super sweet. I came in again today (i kept running out of supplys) I was all turned around and couldnt figure out where i needed to find the scrap book stickers... she seen me again, greeted me with a huge smile, and walked me to my isle (Again!) Then explained even though the 50% off signs were gone they still honored the sale until tomorrow! I bought 2x as much as originally planned. I absolutly loved the customer service and will always shop there for mt crafting needs thanks to Rhonda!
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William Hines
I went into hobby lobby on army post rd on the 22 of August 2014 to pick up some art supplies. I am a disabled vet with P.T.S.D. so with that said a manager walked up to me and told me that i had to leave. I stated that he was a service animal. He than ask me if I had papers saying that he was indeed a service animal. What he didnt know is I do not have to have papers or have my puppy wear a vest. He got real persistent, that when I started to have a panic attack and my puppy was whining because he was getting to close to me. He can since when I am going to have an attack. So as for a rating I am going to give them all 0s because of this incident. Before a manager can become a manager they should have to learn all about the A.D.A (American Disability Act) it is a fedral offence to discriminate agganst disable people and their dogs.
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Kim Roberts
While I normally enjoy Hobby Lobby, I was less than impressed with the store on Army Post Road. When I was checking out I noticed that a bird house I was purchasing was damaged. The front end manager (Brenda) was very nice and agreed to discount it 40%. This would have been fine, but I was planning to use my 40% off coupon anyway, so this was no discount. I asked to speak with the Manager because all of my items were paints and it was no significant savings to me to use the 40% off coupon on such cheap items. The Manager explained that he could not do anything. Really??? How does it make sense that I was going to get the item for 40% off with the coupon and because it is damaged they are going to give it to me for the same price?? This store lost a customer that spends a small fortune on craft items. I will not return!!
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Crystal Teater
All time favorite store, so so much to look at and want! Best place to get all your crafting items, they have everything you could possibly need. Absolutely love the home decor, variety of styles, rustic, beachy, trendy, modern, etc.. They also have tons of items marked down incredibly. Store is very clean, organized employees are friendly and helpful.
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Linda Hebronbriley
Wonderful service from a young lady by the name Samantha...She showed me where to find everything on my list with such a radiant smile...prices great also the location was on Armypost road in Des Moines Iowa
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Tanecia Walker
Its a Hobby Lobby..the only way to say it. The only thing I dont like, is there is hardly anyone around to help you find something or to answer questions.
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Sherelyn Wilson
Customer service is good and calming to shop. Pretty seasonal things for gifts and your home. Visit.
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Terri Frank
Only had one box of the adhesive that I needed. Customer service at check out was great though.
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Syra Maraj
I needed help and they were sooo polite about it and helped me find everything i needed
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Jacory Johnson
Great place for home decor and crafts friendly staff ,clean and not too bad on prices
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Ronda Wibright
No help at all for anyone from anyone. I love your store but you need a supervisor!!!
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Mary Avila
Good store, get the 40% off coupon good on one regular priced item before you go.
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Abby G
Always clean when we visit, nice selection of cheap craft materials.
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Kerry Do
Love to shop here. Huge variety. Super kind staff. Great sales.
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Integra Electrical
Cant remember the last time Ive gotten such friendly service!
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Carolina Casals
Love the place! Youll find more things here that at Michaels!
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Christina Dewild
Love hobby lobby!! Can never go wrong stopping to shop here.
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Dave Crouse
They have a huge assortment of things, friendly help .
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Cheryl Hurdel
Just love coming to this store when Im in Des Moines.
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Tracy Zeller
I love this store, everyone is friendly and helpful
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A Private User
They should get airsofts its a hobby too or bb guns
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Dan Swedlund
Great store. Watch the adds for sales
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Stacey Griggs
Lots of selections. A little pricey.
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Wael Adel Hassan
Awsome place for craft materials
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Greg Malone
Great store great people.
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Amber Linn
Got wedding decor here
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Elizabeth Rasmussen
Love love this place
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Billie Seale
Love the place