Category: | Bicycle Store |
Address: | 14811 Biscayne Blvd, Miami, FL 33181, USA |
Phone: | +1 305-944-1280 |
Site: | fusionprobikeshop.com |
Rating: | 4.9 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM 12–5PM |
JA
Javier Echevarria
I bought a bicycle a mouth ago with these guys, excellent customer service, they gave me a good advices to choice my bike, also they allow me to try different sizes of frames. And by the way, the gave me a really nice price for my purchase. 100% recommended, they are cool and awsome!! Compre mi bicicleta un mes atras con estos chicos, excelente atencion al cliente, me dieron muy buenos consejos para elegir mi bici, ademas me dejaron probar diferentes medidas de marco para que estuviera seguro que estaba llevando la que mas me acomodaba. Y por cierto, me dieron un muy buen precio por mi compra, 100% recomendable, ellos son muy buena onda!!!!
TH
Thiago Herani
Im from Rio de Janeiro, Brazil. I went on a family trip in January, and wanted to seize the opportunity of purchasing a bike that its not sold in my country. So I Googled the best bike shop in Miami, and found the Fusion Pro Bike Shop. Peoples comments about it made me want to buy the bike there. I emailed them, and we talked about the items I wanted, so they could check if they were in stock. Once I got in Miami, I went to the shop and everything was already reserved to me! I was very well attended by Roberio, Tomas and all their team. In the mean time I lost my drivers license, and wasnt able to rent a car. Even then, they were amazing, and just beyond expectations. They helped me with the bikes transportation to the hotel, and made sure everything was perfectly fine. I have no better words to use but OUTSTANDING! I feel confortable to recommend Fusion Pro Bike Shop to anyone looking for a great bike shop with excellent service, products and customer´s support.
AL
Ali Dolan
I highly recommend this shop to anyone who enjoys 5-star customer service and peace of mind! Earlier this evening I was in a jam, needing to dissemble my Trek Speed Concept to embark on a flight to Boulder in the morning. I was referred to Fusion by a teammate of mine and was pleasantly surprised to see some familiar faces as I entered the shop. The years of experience these guys have is almost overwhelming. My tech, Roberio, has worked as a head mechanic for Team USA and the PanAm Games. He is currently gearing up to lend his skills to the Olympics in Rio 2016. I could not have placed my bike in better hands. The attention to detail and care that he provided assures me that my bike will arrive in Colorado unscathed and ready for battle. I look forward to returning to the shop when I get home to Miami. They are my new go-to! I especially appreciate that they are OPEN on Sundays! Hard to find around these parts.
MI
michael levin
Amazing place, even more amazing people! Thought they didnt have the right bike for me (I ride high end hi perf mtb). After going in a few times Roberio worked very hard for me. Would not sell me the wrong bike! He listened to what I wanted...and made it happen. Didnt push a bike that wasnt for me, or was the wrong size (just because it was there). Their mechanics are awesome. Clean, proficient, friendly, quick, courteous. The other bike shops can definitely learn a lesson from these guys. I 100% recommend these guys. They can pretty do most anything from little jobs, entry level bikes to the most radical bikes out there...KTM, Giant, BMC, others! Great waiting area. Very welcoming. Thank you Fusion Pro Bike Shop. You put the PRO in professional. Thanks, thank you, thanks! HONEST and ETHICAL shop!
RO
Ron Kelly
I cant say enough about the customer service I received at Fusion Bike Shop. Not only is it the best looking bike shop, it is also the friendliest. Ask for Serg but all of the guys are nice and extremely helpful. I have not purchased a new bike in 15 years and never rode a bike for exercise so needless to say I was confident I was going to be met by a hustler who was going to push me into something I didnt want but I was wrong. I visited the store no less than 5 times and test rode several different bikes. Serg asked me all the pertinent questions regarding what I wanted from a bike and he listened and was very patient. At Fusion it is a community and culture you want to be a part of, not just a store for a single purchase.
JO
John Grimes
Ordered a bike days before I was going to pick it up. When I arrived they said that they didnt have the bike assembled but that they would build one, so I waited. I patiently waited for the bike to be built. After the bike was built I put it on my bike rack and then came back in to sign the paper work. Then they told me that I needed to take the bike off my rack and bring it back in so they can scan it. I complied and as I reentered the store they brought out another bike, the bike that I ordered and that they built days prior. Ultimately, the several people that worked there lacked the intelligence to find a pre-built bike and delayed my trip. I ordered in advance to avoid any delays but I was delayed nontheless.
AN
Angel Lopez
Super great, from start to finish! Color me impressed by their superior customer service, especially in Miami--a city infamous for really bad service. Personal shout out to Serge for his expertise and patience while helping us choose some bikes and for Tomas for giving us lending options when our bikes took longer than expected to arrive. These guys definitely know what theyre doing and will not steer you wrong. Very obvious that theyre all passionate about all things cycling and are not just there to make a quick buck. Its a little far away from where I live, but definitely worth the extra miles if I ever need my bike serviced.
MO
Mordechai Brafman
I would give six stars if it let me. I have been cycling for nearly a decade. This shop is by far the best I have dealt with on all fronts. The owner, Roberio, is a sweet guy who absolutely loves to get people on their bikes, having fun. He has no ulterior motive, other than to give you the best experience on a bike that he can. He has a wide variety and range of bikes and accessories, TONS of cool stuff on the retail floor, and the rides from the shop Sunday morning have a great vibe. I highly recommend this shop to anyone looking to build a relationship with a retailer that will serve you.
TO
Tom Ferstle
What a great experience Ive had taking my six year old son and his bike and my own fifteen year old bike to see Tomas and Roberio to tune up our bikes, pick up the small parts weve needed! Ive been to other bike shops where I felt like if I wasnt buying a $3000 bike and competing in the next triathlon they didnt want to talk to me! These guys are the best! They are clear and fair with the charges for any work they quote and they deliver on time, too! Its really nice to find a business where you trust the folks youre dealing with! And its really important to support them with my business.
SO
Soraia Valladares
Super recomendo, servico personalizado atendendo as necessidades de cada um. Particularmente porque em 5 minutos com um treino no fundo da loja voltei a usar o tenis que havia abandonado por um trauma de uma queda. Ah E nada como alguem falar a nossa língua