Category: | Pet Store |
Address: | 12393 W 64th Ave, Arvada, CO 80004, USA |
Phone: | +1 303-467-7777 |
Site: | petsupplystorearvadaco.com |
Rating: | 4.5 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–6PM 10AM–5PM |
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Mark Smith
If you love your pets you will not go here. Not only was I quoted one price and charged another. Which I refused to pay the higher price. My dogs were dropped off at 8 AM and werent ready til 2 PM. During that time, they were not given any water, they were not let outside to use the bathroom. And when my pets came home they were very stressed. The crate one of my dogs was in was too small for her when I got there. The other dog came home with a wound for the second time. When I expressed my concerns to the owner, she told me maybe I should find a Nother place to bring my dogs. That will not be in issue in the future. Like I said, if you love your dogs like I do. Do not bring them to this place. Please trust me on this. Your dogs will be happy you didnt bring them there. When I told my neighbor of my experience, she told me that I wish I could talk to her before I went there. She had a similar bad experience there as well.
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Terry Rintala
I made the concerted effort to go there, and give business to a brick & mortar local retailer, and ask them to order a couple boxes of Wag more bark less dog treats, ( which they carry) specific flavor . which they said they would , while i was there i made sure they had my name and number. After approx 2 weeks i called to see if they came in , low and behold ..she didnt call me , and had already sold one of the boxes ordered for me. I was gracious and went and picked up the other box , standing up to my end of the bargain..... and surprise surprise not a peep of an apology about not calling me and not having both boxes for me..... sorry folks... if thats how you feel about your customers.... then thats how i feel about you...... no more business sorry , i can get this on the web same price...... hope you stay in business........ but doing it this way i cant see how. good luck .
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David Leasure
After ten years with the same groomer we had to look for a new place due to the fact that our old groomer closed her business. We found Pet Empawrium and went there for the first time last Wednesday 3/29/2017 and were very impressed to say the least. We have 2 corgies and they loved it. The service is great, the staff professional and our dogs looked beautiful. Tiara was the lady who took care of our pups and we can only say positive things about her. Looks as though we have found the perfect spot for out dogs. We highly recommend them. The price was right and all in all we were more than satisfied. Thank you, David Leasure.
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Derrin Redfeather-Bond
The owner and her son both were extremely helpful. We discussed many different types of food for my dog. They took all the time I needed to make educated decisions. They dont forget their customers, Pet Empawrium personalizes their clientles visit each and everytime. Still the best! Did you know that the owner visits each manufacturer and they have to prove their food meets her stringent requirements before she allows them to be sold at Pet Empawrium? Name another animal store that does that!
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Mama Wah
Ive been shopping here 10 years + and wouldnt trust anyone else! Have always gone for needs for my dogs (food, grooming and great advice). Last year, we got our first cat. I was purchasing my cat food elsewhere, but I just had a long, informative conversation with the owner about cat food and the needs of my cat. I learned Pet Empawrium is not just for dogs! Thank you for continuing to educate me!
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David Hybsha
I am very disappointed in the whole experience the quality of customer service was just horrible and rude. When confronted in a mistake in scheduling, the owner preferred to insult and blame the customer instead of correcting the situation. Go there only if you wish to be mistreated. Beware the temper of the owner. No you did not- once again pushing it off on the customer...,
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Cheryl Stafford
We have 2 Newfies and always rely on owners advice, she know each Colorado breeder, pro & con. She was running Colorados Newfie rescue for years. Big heart & loves her Newfies & her customers pets. If you need any advice about Newfies this is the place! Very knowledgeable about best nutrition options for each breed.
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Lisa Driscoll
Great local family owned business. We have been shopping here for all our pet food for 6 years now. Owners are knowledgeable and up to date on the manufacturing and content of the brands they sell. I have not needed the services of the grooming shop on site but it always looks clean and well run.
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natashacheyenne
The staff were very friendly and greeted us immediately when we entered the store. The selection was great and everything was reasonably and competitively priced. The staff were knowledgeable about the products and about dogs in general, which made me trust their recommendations.
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Dustin Ficco
This is a great little pet store. The owners do extensive research on the products they sell, and carry items of the highest quality. The staff is extraordinarily knowledgeable, friendly and devoted to all pet-related subjects! I would highly recommend these guys!
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rachel pollock
Extremely knowledgable about particular dietary needs... My dog loves recommended food and seems to have shinier coat and toned muscles. They also helped suggest chewing behavior ideas... Overall great family owned pet store that treats your pets like their own.
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Kayla Michener
The ladys have experience handled my dog amazing and most people cant . The owners were very kind and happy vibes . No caging ur dog there which is plus in my books . I will definitely be coming back for everything I need for my dog
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Debbie Pickerill
New to the shop and look forward to a long relationship with them as they are very knowledgeable, helpful with nutrition and what works best for our dogs. Thanks for your open and honest comments.
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Lisa Resseguie
Ive been going to Pet Empawrium for many years. This is a wonderful, family-owned business. Lori is very knowledgeable and helpful. Her son Sean is great, too!
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TheBronxBomber Esq
Cant say enough good things about the quality and selection . I always know where I can go to get healthy high-quality products to keep the puppies happy !!
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Amalthea Aelwyn
The owner is amazing and extremely helpful. I take all magnet of word questions to her and she always has answers. Really clean food and pet products.
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Angela Alexander
I absolutely love the grooming shop! Tiara went above and beyond to help me with my puppy needs! I would defiantly recommend this to ANY and EVERYONE!!
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Jennifer Winterroef
I have been in there about 7years now they are always polite and helpful. I do wosh the price for grooming could be less expensive.
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Karen Carlson
Very knowledgeable and helpful people at Pet Empawrium. I wouldnt get my specialty Newfie needs met any other way!
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Darryl Smith
Staff was extremely friendly and helpful. We discussed the pros and cons of several types of dog food at length.
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A Private User
Love the way they groom our family dog & how they are always done in a hour but hate the new $50 price tag!
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Deborah Ortiz
Great place where you can find items you cant find elsewhere. Very helpful and friendly!
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Kyel Hackbirth
I had a great first experience at Empawrium! Will be back soon...thank you :)