Category: | Mobile Phone Repair Shop |
Address: | 534 Brunswick Rd, Grass Valley, CA 95945, USA |
Phone: | +1 530-278-8864 |
Site: | thecellphone-repairshop.com |
Rating: | 2.9 |
Working: | Closed 12–4PM 12–4PM 12–4PM 12–4PM 12–4PM Closed |
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Homer Simpson
Do not, I repeat, DO NOT do business here. My experience was nothing short of getting my phone stolen for the holidays. What was supposed to be a simple screen fix 3 months ago turned into me never seeing my phone again, with the owner of this "repair shop" telling me he had no obligation to give it back. This is a phone I have been paying for under contract, and he NEVER once answered his phone in my attempts to contact him. He closed for the holidays, and never answered his phone again after I left town for work. Then when I found his Facebook page, he blamed me, saying "I thought you didnt want the phone you left it here." Then he claims the phone had water damage, which it absolutely did not for it was working fine until the screen broke, and that could have only happened under his care if it is true at all. The most unprofessional, rude, disgraceful ingrate I have ever done business with. Simply put, he should not be running a business and I am contacting authorities to try and resolve this. He will steal your phone, and part it out for profit, he is a con-man and a thief and it is likely I will never see my phone, contacts, or pictures again, and he is really saying I owe him for his time? Completely out of touch with reality, and deserves to have his business shut down and fined in my opinion. This business is run by a Class A Loser, and is nothing but a chop shop for phones.
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420 Diet
These people stole my phone! Theyve had it for 7 months! I took the phone in a couple days before I had my baby and was told it would be a couple of days for the SCREEN to be fixed but they ended up breaking the whole phone! I was phoneless the day I went into labor. my son was born, and we had to stay at the hospital for 2 weeks because he was a little jaundiced. not having a phone was incredibly inconvenient. I bought a phone, but Im unable to connect to my voicemai, but the voicemail was connected to the phone that the cellphone repair shop stole! I missed his 3rd vaccination appointment and my well-Womans check up because of the incompatance of the people at this place. Were figuring out what kind of legal action to take against them for all these reasons. Dont do business with these people!! DRIVE TO THE MALL!! Take the extra time Pay the extra gass Wait the extra hours And get your phone fixed at one of those mall kiosks who know what their doing!! Go anywhere but here!!
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Tina Marie
Shady dealings with a disorganized crook. Please report to Department of Consumer Affairs. Beware! He does decent work the first time around but then he does nothing except work an angle. I took two different phones for repair, and one of them was because I needed a single text message as evidence, but this evidence disappeared while my phones were in his possession. The most recent vanishing text message is undeniable, because it was there when I took the phone in, but now all messages are still in tact, except the two degrading messages I received in the middle of the night before two different court hearings, on two different phones.
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Sumner Stuart
I am posting on a friends phone because my phone is under his possession, for about 10 days now and nothing. Screen was broke, simple I thought but wrong was i. Now its Christmas and Im stranded here because a simple fix didnt work out. Plus he wont answer his phone and I want to take it somewhere else, shop is closed. This review will change if results are seen, I need my phone back before christmas
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Heather Doyle
My go to when it comes to repairs. Ive always had a great experience Gerald and his team have been very helpful with all of phone needs. Read over some of the other "reviews" some are so laughable. Gerald being far from a con artist or thief such comments are disturbing to say the least and very far from being the truth. Thank you CPR! So grateful for your services!
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Reptile Chick
My husbands phone broke right before Christmas and there was no way we could afford the new iPhone right now. The Cell Phone Repair Shop fixed his broken screen, battery, and home button for around $100!! And they had all the parts in stock and it was ready in an hour. Support local business! These guys are fantastic, professional, and an asset to our community.
JP
jpoulides
Highly recommend this place ! Ive had my phone serviced and repaired here a couple times and was very pleased. Gerald is a knowledgeable and friendly family man who I definitely trust to take good care with my phone. Super fair prices and great service.
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Gerald Allgood
I felt the owner was not very helpful, I was able to find cheaper and fast service elsewhere. This shop said it would take several days just to get the parts. While my phone at another shop was ready next day.
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Anthony Scarafiotti
Well I cant say they gave me bad service, because they never returned my calls to give them business. After reading reviews and seeing it myself Ill be moving on.
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John Cortez
Way over priced. $240 for an iPhone 6+ screen replacement. Ill 45 minutes to Roseville and $65. How did she say that with a straight face? Holiday gouging much?
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Julie Grace Philp
The absolute worst customer experience Ive ever had. A total nightmare. Never got a call back. Never saw my iPad again.
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Daniel Grass
Fast, friendly service. I had a broken screen and he had it done earlier then quoted. And very reasonable prices.
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Karamjot Sharu
I go here for all my cell phone needs. Each time I have a problem he solves it. I highly recommend.
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Scott Taylor
Fast service on dying iPhone. Price was very reasonable. So glad he is there in our community.
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Glenn Sweat
Havent seen my phone in months
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Ryan Perry
Great service and price
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Billy Callahan
Friendly and fast