Category: | Health Food Store |
Address: | 2625 Development Dr, Green Bay, WI 54311, USA |
Phone: | +1 920-965-1002 |
Site: | terrynaturallystore.com |
Rating: | 2.8 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–4PM Closed |
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Kathryn Sternitzky
If you tried them in the past, please try them AGAIN. Their customer service is WONDERFUL and EXCELLENT!! The sales staff is extremely knowledgeable. No, I dont work there. No, Im not Debras (the owner) sister or relative. Yes, Debra can appear a little short, but as another reviewer pointed out, I am sure Debra has good intentions. Think of it this way: she is a walking encyclopedia of knowledge, and perhaps she is answering in a quick manner because many ideas are coming to mind, and she doesnt want to lose them. She has to quickly "sort through her database" in her mind to get the customer the best information. She has many good ideas!! She has told me exactly what she thinks my son should eat (he has Lymes Disease and food sensitivities). Sometimes I take her advice, sometimes I dont, but she is too valuable a resource to not have available. She lives for vitamins & healthy living & has done lots of research. Your life can be improved by her free, knowledgeable advice!
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A Private User
Wow. Today...2/11/12...I jus left terry naturally after talking to the woman who owns it. She didnt tell me her name but from the website I believe it is Debra. I asked if she had any foods that fit into a new diet he is trying. She then walked away from me as she asked me where his cancer was. When I told her it had spread to his lungs it was like she could care less. Without one oz of compassion, she then told me to buy her books. Then went on to tell me what SHE thought he should be eating. When I said we are jus trying to stick to the diet recommended by his alternative medicine Dr, and I came to look for foods that fit it, she said, " well if u want ur brother to survive he needs to eat this". I couldnt say anything, I jus looked down and left. How could someone who started a health store be so hurtful? IF I want my brother to survive? Really? I cant say I will ever go back there, it really brought my spirits down.
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Paula Brummel
After several years I decided to give Terry Naturally another visit...what a mistake! I left feeling insulted and upset. Unbelievable that a business owner would deal with her customers in such a way...apathetic, condescending, disengenuous, unpleasant and rude! (I must add unprofessional...a ratty tie-died t shirt was a sight) She told me that the antibiotics that I was on for 35 days probably didnt do anything for my Lymes disease. "Antibiotics really dont do anything." When asked to help me because I was thinking about trying Curamin for pain...she wouldnt even come out from behind the counter and went on to tell me when I asked how quickly it would work "I cant tell you that! It didnt do a thing for me when I had my knee scoped!" I could go on...and on; and I was only in the store for about 4 minutes. Never again!!. Please do yourself a favor and do the same; you(we) deserve better.
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Susan Romey
I am so grateful for Terry Naturally. I know I could get items for less on amazon. BUT, I would miss the great helpful service and vast knowledge that each employee has been able to share with me. Their prices may be a bit higher, but there combinations are high quality. The Quercetin combined with BosMed has nearly conquered my asthmatic/allergy issues. I have had a tooth problem go away due to CuraMed, my husband swears by their hyaluronic acid 120 complex for his joints. Please consider that shopping local benefits the community, and that the reason their prices are slightly higher is that they need to cover the costs of owning a store, which by the way is very conveniently located. I highly recommend Terry Naturally, as well as their products.
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Linda gbnana
I went into the store needing several items. Debra told me she would help me as soon as she checked out someone else. I waited expecting her to come. When she didnt, I went back to the counter & she was back there talking & laughing with another employee. Finally a young man came & asked me if I was being helped. Loudly, I said Debra mustve forgotten me but she never turned around. I decided not to even make a purchase because of her attitude. At the door, she looked right at me & there was no recognition that she had been so rude to me. If her memory is that poor, she should take some vitamens!!!
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Sarah Fezatte
I just had my second, and last, bad experience with Debra, the owner of Terry Naturally. I will never set foot in that store again. She is rude rude rude. My first experience with her was so awful that it took me years to go back, and when I did, she was even worse. Shes told me Id have a better shopping experience without my children and shes yelled at me in front of other customers. I cant say that being attacked while trying to shop for whole, natural foods for my family is on my to-do list to Ill stick with at B Alive and Bay Natural Foods, where Ive always been treated VERY well!
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Mike H
Unless you need your product right now, do yourself a favor and order it online. The exact same products are offered through online and you can save a significant amount of money going that route. The store will not match Amazon prices on the Terry Naturally branded items and in fact, the store clerk went so far as to argue with me and try to convince me that their products are not offered through Amazon. I was looking at extra strength curamin, 120 count; in the store I would have had to spend over $80 while Amazon would get it to me for $65 with free shipping. You do the math...
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Kurt Tachick
I have been to this store several times and every time I have poor service and find the prices to be a lot higher than other stores in the Green Bay area. I dont mind paying more for a product if the service is great. The owner is there every time I have been in the store and she offers no help and when asked questions she comes across short and rude. However, her ability to point where to go in the store seems to be impressive. I would suggest going to B-Alive or Streus Bay Natural. I am very impressed with both of those places so far.
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Kay G
I am done with this store. The prices are ridiculous and then they turn around and sell the same exact product on Amazon for significantly less. Way to screw over your community that is trying to support local businesses. Ive also had poor attitudes from the employees nearly every time Ive been there. I will no longer be shopping here or purchasing their products and will happily spend my money elsewhere.
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Jessica A
Sadly, my review mirrors that of the others...the customer service is terrible and it stems from Debra. Brash and rude would be the first two words that come to mind when describing her. Wealth of knowledge or not, I dont have the time or desire to deal with her negative energy. The products are great so if you like them as I do, stick with online ordering.
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Reginald Bushroot
Terry Naturallys is great. Among my favorite stores. Fresh produce on Wednesday, and good products all around. You can get interesting health advice from Terry, the owner, as sometimes he does lectures. Turned me on to the value of iodine, of which they have a high quality supplement.