JCPenney Optical

Reviews 3

LA

Lauren Dudley

Very rude, slow, and terrible customer service!! Went to order a pair of glasses on 3/6/13, when I walked in I was not greeted by the attendant. Once she looked at me, she gave me a "what the hell do you want" look. I told her I was here to order some glasses. I then began to look, only found one pair I liked. I then wait 45 min while she was chatting with another customer, did not say much or acknowledge me at all. I decided to walk out, while I was walking out, all she said was "maam?" I told her I did not have time and left. I would rather take my business else where than to be treated like that.

SA

Sandra Rodriguez

The worse place ever to get glasses. Is been 6 weeks and I still havent got the glasses. The ladies there have no idea what they are doing. I got two pairs I call them to check when will I be getting them and now I got told they have one pair, but they dont know what happen to the second pair. I went somewhere else last Monday is Saturday and I just got a call from this other place (sams club)my glasses are ready. Jcpenney needs to improved their optical services or not have an optical at all

KR

Kristin King

From when I called to inquire...to coming in for my appointment...everyone was extremely friendly, welcoming, knowledgeable, helpful, and professional!!! I normally go to a different eye doctor...but they were booked too far out and jc penny got me in same day and took care of me. I will be coming here from now on for sure! I highly recommend