Category: | Video Game Store |
Address: | 3500 S Meridian #251, Puyallup, WA 98373, USA |
Phone: | +1 253-841-1005 |
Site: | gamestop.com |
Rating: | 2.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
DA
Daniel Chapman
Traded in Xbox 360 R2D2 Star Wars Edition plus about 30 games in great condition. Employees fought over the credit of the trade-in. They also misinformed me about the return policy. Told me 30 days for full refund. Come home to read back of receipt stating 7 days. A dozen games werent acceptable trade-ins according to them. They all work fine, do not stall/skip. They were light scratches. They also told me my Xbox One will come WITH 2 games that I pick. Check my receipt when I come home, and I am charged for both. Horrible experience. Regret doing a trade-in. Not even sure why I followed through with it. I guess because it took almost 2 hours to go through it all, I didnt want to go through it again so I just went with whatever they offered. I was excited to get an Xbox One. Ive been wanting one since before it was released. They completely ruined my excitement. Thanks Gamestop and its employees. You will probably have a return very soon. Not sure I can get my 360 back though...
CO
Cort Lane
I went in to trade in my xbox one and xbox 360 towards an xbox one s, and also sell some games. When i was in there the lady helping me was very very rude, and was being a total downer. Today is my birthday and i was really excited to get my bday present and next thing you know she said i cant trade in anything i had because i did not have the backs to the controllers. When we called another gamestop they said tbat they would take them and they would be refirbished. What a great experience for my 16th birthday.
TI
tiffany brandelmayr
Friendly staff they go out of their way to help answer questions, to non gamers like me, but also to my kids who do game. Ive seen the staff refuse to sale rated m games to kids with out a parent there with them. I love that knowing they are not out to only make money but also help out parents. We have gotten tons of freebies by just asking if they have anything.
KA
Kay Muldoon
Walked into the store, no greeting or acknowledgement of any kind. The employee was assisting someone else as I walked in, but afterwards nothing. I did not find what I was looking for. Contemplated buying another item and decided against it due to the fact that the employee just didnt care.
ST
Steven Willett
Assholes sold me a brand new PS4 that was a lemon:...had nothing nothing but issues with it and when I tried to exchange it with the receipt not even 30 days after purchase they told me they cant and to send it to Sony..... Never even heard of customer service how are they still in business?
A
A Private User
Tried to use the buy back program for my xbox. Employee was not honest. Didnt want to honor the program and faked the red wrong of death by not plugging in composite cable. I only realized this when I tried to duplicate the issue at home. Well never waste my money there again.
BR
brandan guillory
The people here REALLY know what theyre doing havent had a moment where they didnt have an answer for my questions and are very nice. Store is very clean and neatly presented at all times
JO
Jose Pena
I always have a great experience here. Very welcoming and courteous especially when my special needs son comes in.
AA
Aaron Hoerner
Very friendly and really helped me out choosing games
TR
Travis Brendelson
Its GameStop but at least theyll buy old ganes
KR
Kris Glass
Lacking of good employees,
EM
Emily Ledgard
Too expensive
RA
Rainyday Superstar
Oh hell yes!
AA
Aaron irish
Great staff
SA
Sam Pennington
helps good